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Find a Location

Carthage Auto Sales, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCarthage Auto Sales, Inc.

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Carthage Auto Sales, Inc. in Newport, KY offers car sales and services.

    Business Details

    Location of This Business
    34 W 5th Street, Newport, KY 41071-1102
    BBB File Opened:
    6/25/1998
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Incorporated:
    10/6/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 132419019 for this business, issued by Kentucky Motor Vehicle Commission

    These agencies may include:

    Kentucky Motor Vehicle Commission

    105 Sea Hero Road, Suite 1

    Frankfort KY 40601

    (502) 573-1000

    Fax: (502) 5731003

    http://transportation.ky.gov/mvl/

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    10:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Mr. Dennis Ashford, Owner
    Contact Information

    Principal

    • Mr. Dennis Ashford, Owner

    Customer Contact

    • Mr. Dennis Ashford, Owner
    Additional Contact Information

    Fax Numbers

    • (859) 261-9040
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Laran J

    1 star

    05/31/2022

    Denis is so rude and unprofessional. I get a car from him 1 year ago and my payments are 1250 a month. I went to pay my car note and he had closed early. The next day I call and left a message about my payment. Denis called me back a few hours later while I was at work. I quickly answered and explained I was at work and I would call him on break. When I went on break 30 minutes later my car was gone. I called Dennis to tell him my car was missing and he said yes I know I picked it up. I asked why and Dennis says next time you will answer your phone faster. I had to go get my car and beg him to remove the late fee. I was not mind you.

    Carthage Auto Sales, Inc. Response

    06/01/2022

    We have no idea who this person is.They are not in our files as a previous customer.Why 1 star review with no reason?

    Carthage Auto Sales, Inc. Response

    06/01/2022

    We have no record of this person. And our highest monthly payment is $400.

    Carthage Auto Sales, Inc. Response

    06/01/2022

    This claim is totally out of character in the way we do business.A repossession only takes place when multiple attempts were made to contact the client with no response from them. We also have never added a late payment to anyone, even though we have it posted as our right to do so.

    Carthage Auto Sales, Inc. Response

    07/01/2022

    This complaint is total fabrication.What does it take to verify the statement as true, so that you've accepted it as so?

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    BBB Cincinnati

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