Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Superior Honda has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSuperior Honda

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Superior Honda in Cincinnati, OH offers vehicle leasing, new and used vehicle purchasing and auto service.

    Business Details

    Location of This Business
    4777 Spring Grove Avenue, Cincinnati, OH 45232
    BBB File Opened:
    5/6/1985
    Years in Business:
    57
    Business Started:
    10/1/1966
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of ND000028 for this business, issued by Dealer Licensing Division Ohio Motor Vehicles

    These agencies may include:

    Dealer Licensing Division Ohio Motor Vehicles

    4300 Kimberly Parkway

    Columbus OH 43232

    (614) 752-7636

    Fax: (614) 7527220

    http://ohioautodealers.com/

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    12:00 PM - 5:00 PM
    Business Management
    • Mr. Vince Prop, Vice President
    • Mr. Steve Massie, Vice President
    • Mr. Chris Heck, General Manager
    Contact Information

    Principal

    • Mr. Chris Heck, General Manager

    Customer Contact

    • Mr. Vince Prop, Vice President
    Additional Contact Information

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/29/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    0n the morning of November 17, my son dropped off my car, something was draining my battery. The test showed the doors were the problem, they needed to disconnect the door motor and I would be able to operate my doors manually. I called to pick up my car, **** asked if they could keep the car overnight since they had parts to the door off and hadn't finish the job.On November 18 at 9:50 am I go to superior to wait on my car **** said it would be three hours before the car is ready, I:11 I got the car I notice the back end of my door was open push it close but when I started the car tried to look my doors it wouldn't lock, when I got to work I call **** left him a message about my door. November 19 I had my son drop off the car, spoke to **** later that day and to his supervisor and theyre saiding that my door was like this when I brought it in and neither one of my doors was working and that the lack is worn out. I had no problem with opening my doors, the problem was with my car having to be jump-started. The tech that works on my car messed up my door and they're covering up for him, my doors worked by the switch they disconnected. my driver passenger door I didn't use because it would stop on the track reopen, so I keep it close and used the passenger side back door. **** said if they disconnect the motor and switch I could open my doors manually. My door was working before they disconnected my switch and motor. My driver passenger door was not open at the door end. I still have some problems with the car not starting.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Molly S.

    1 star

    09/21/2021

    Do not go to this dealership to buy a car from them! They are rude and very unprofessional. I only purchased my car there because I needed a car since my previous car was totaled.

    Local BBB

    BBB Cincinnati

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.