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BBB Business Review

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BBB Accredited Business since

Quality Car & Truck Leasing, Inc.

Additional Locations

Phone: (740) 354-3255 Fax: (740) 351-2272 PO Box 1308, Sciotoville, OH 45662 http://www.glockner.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers new & used auto sales.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Quality Car & Truck Leasing, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Quality Car & Truck Leasing, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Additional Complaint Information

Andrew Glockner is also identified in BBB files as the President of Andy's Car & Truck Center. A separate report on Andy's Car & Truck Center is available upon request.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Quality Car & Truck Leasing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 28, 1985 Business started: 01/01/1913 Business incorporated 12/04/1959 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dealer Licensing Division Ohio Motor Vehicles
4300 Kimberly Parkway , Columbus OH 43232
http://ohioautodealers.com/
Phone Number: 614-752-7636
Fax Number: 614-752-7220

Type of Entity

Corporation

Business Management
Mr. Andrew M. Glockner, President
Contact Information
Principal: Mr. Andrew M. Glockner, President
Related Businesses
Glockner Auto Credit Rosemount City Insurance Agency, Inc. Glockner Finance Glockner Oil Company, Inc. Andy's Car & Truck Center, Inc. Glockner South Point Ford
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars

Products & Services

Quality Car & Truck Leasing, Inc. sells the following brand(s): Buick, Cadillac, Chevrolet, Clement, East, Fontaine, GMC, Honda, International, Toyota

Quality Car & Truck Leasing, Inc. offers the following product(s): Financing/Leasing, Insurance, New Cars, New Dump Trailers, New Flatbed Trailers, New Semi Tractors, Used Cars, Used Dump Trailers, Used Flatbed Trailers, Used Semi Tractors

Method(s) of Payment
All
Service Area
US
Alternate Business Names
Glockner Chevrolet Oldsmobile Cadillac, Inc. Glockner Chevrolet Pontiac Buick GMC Glockner Chevrolet, Buick, GMC, Cadillac Glockner Chevrolet, Buick, GMC, Cadillac Glockner Pontiac Buick GMC Glockner Truck Plaza Quality Car & Truck Leasing, Inc.
Business Management

Andrew Glockner is also identified in BBB files as the President of Rosemount Financial Services, doing business as Jackson Auto Credit. A separate report on Jackson Auto Credit is available upon request.

Industry Tips
Car, New or Used, Buying
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.