BBB Business Review
BBB Accredited Business since
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This company offers new and used car sales, service, leasing and repair.
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A BBB Accredited Business since
BBB has determined that Northgate Ford meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Northgate Ford include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 10 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Dealer Licensing Division Ohio Motor Vehicles
4300 Kimberly Parkway , Columbus OH 43232
Phone Number: 614-752-7636
Fax Number: 614-752-7220
Type of Entity
Business ManagementMr. Robert Reichert, President Mr. Steve Reichert, General Manager
Related BusinessesKings Lincoln Kings Chrysler Jeep Dodge Kings Toyota Inc. The Body Shop at Blue Ash Northgate Ford Beechmont Subaru Fairfield Volkswagen Kings Auto Mall Body Shop Kenwood Dealer Group, Inc. Kings Mazda Kings Volkswagen Kings Kia
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Repair & Service Electric Vehicles
Northgate Ford Lincoln Mercury formerly operated at 8810 Colerain Avenue Cincinnati, OH 45251. The company moved to its curent location at 8571 Colerain Avenue Cincinnati, OH 45251 in September 2009.
Robert Reichert is identified in BBB files as the President of the following automobile dealerships: Kings Toyota Inc., Kings Kia, Lincoln Mercury of Kings Automall, Kings Chrysler Jeep Dodge, Saturn of Kings Auto Mall, Inc., Northgate Lincoln-Mercury, Inc., The Body Shop, Saturn of Beechmont, Fairfield Lincoln Mercury, Inc., Lincoln Mercury of Beechmont, Kings Auto Mall Body Shop, Kings Volkswagen of Loveland, Subaru of Beechmont, University Chrysler Jeep Dodge, Kings Automall Used Car Center, and Kings Mazda. Separate reports on these dealerships are available upon request.