BBB Accredited Business since
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This business offers new, used and imported auto sales.
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A BBB Accredited Business since
BBB has determined that Mercedes-Benz of Fort Mitchell meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Mercedes-Benz of Fort Mitchell include:
- Length of time business has been operating
Factors that raised the rating for Mercedes-Benz of Fort Mitchell include:
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Kentucky Motor Vehicle Commission
105 Sea Hero Road, Suite 1, Frankfort KY 40601
Phone Number: (502) 573-1000
Fax Number: (502) 573-1003
Type of Entity
Business ManagementMr. Don Paparella, General Manager
Auto Dealers - New Cars Auto Dealers - Used Cars Automobile Dealers - Imported Cars
Hours of Operation
|M||:||9:00 AM - 8:00 PM|
|T||:||9:00 AM - 7:00 PM|
|W||:||9:00 AM - 7:00 PM|
|Th||:||9:00 AM - 8:00 PM|
|F||:||9:00 AM - 6:00 PM|
|S||:||9:00 AM - 6:00 PM|
Alternate Business NamesM5-Moters, Inc.
Mercedes-Benz of Fort Mitchell is part of The Collection Auto Group, which began business in Cleveland, OH in 2005. Separate BBB Business Reviews on other dealerships operated by The Collection Auto Group may be available.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview