BBB Business Review

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This business is not BBB accredited.

Jeff Wyler Fairfield, Inc.

Additional Locations

Phone: (513) 682-2500 View Additional Phone Numbers 5815 Dixie Highway, Fairfield, OH 45014 http://www.wyler.com


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Description

This company offers automobile sales & service.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Jeff Wyler Fairfield, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 15 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

15 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 10
Total Closed Complaints 15

Additional Complaint Information

Complaints are handled by the specific Jeff Wyler dealership the customer dealt with. Reports on each dealership are available upon request.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Jeff Wyler Fairfield, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 02, 1980 Business started: 06/02/1980
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dealer Licensing Division Ohio Motor Vehicles
4300 Kimberly Parkway , Columbus OH 43232
http://ohioautodealers.com/
Phone Number: 614-752-7636
Fax Number: 614-752-7220

Ohio Board of Motor Vehicle Collision Repair Registration
77 S High Street 16th Floor, Columbus OH 43215
http://collisionboard.ohio.gov/
Phone Number: (614)995-0714
Fax Number: (614)995-0717

Type of Entity

Corporation

Business Management
Mr. Jeff Wyler, President
Contact Information
Principal: Mr. Jeff Wyler, President
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Body Repair & Painting

Alternate Business Names
Jeff Wyler Cadillac Jeff Wyler Fairfield Kia Jeff Wyler Nissan Fairfield Jeff Wyler Subaru Jeff Wyler Used Car Factory Wyler Jeff, Body Shop Facilities, Fairfield Wyler Jeff, Cadillac, Fairfield, Service Wyler, Jeff Autmotive Superstore Wyler, Jeff Fairfield Inc.
Business Management

Jeff Wyler is also listed as the President of the following dealerships: Jeff Wyler Eastgate, Jeff Wyler Colerain, Jeff Wyler Fairfield, Jeff Wyler Ft. Thomas, Jeff Wyler Alexandria, and Jeff Wyler Florence. Separate reports on these companies are available upon request.

Industry Tips
Car, New or Used, Buying
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.