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Find a Location

Columbia Hyundai- Genesis-Acura has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforColumbia Hyundai- Genesis-Acura

    New Car Dealers
    BBB accredited business

    Additional business information

    Additional Info:
    This dealership is managed by Joseph Management. Joseph Management also manages the following auto dealerships: Columbia Acura, Montgomery Chevrolet, Infiniti of Cincinnati, Joseph Rockcastle Cadillac Oldsmobile, Joseph Chevrolet, Camargo Cadillac, Joseph Olds Mitsubishi and Joseph Buick GMC Truck. Separate reports on these companies are available upon request.
    See all additional business information

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/14/2021

    Years in Business: 86

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Columbia Hyundai in Montgomery, OH offers automobile sales, leasing and service.

    Business Details

    Location of This Business
    10981 Montgomery Road, Montgomery, OH 45249-2304
    BBB File Opened:
    1/1/1941
    Years in Business:
    86
    Business Started:
    1/1/1938
    Business Incorporated:
    6/14/2010
    Accredited Since:
    6/14/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of ND001197 for this business, issued by Dealer Licensing Division Ohio Motor Vehicles. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Dealer Licensing Division Ohio Motor Vehicles

    4300 Kimberly Parkway

    Columbus OH 43232

    (614) 752-7636

    Fax: (614) 7527220

    http://ohioautodealers.com/

    BBB records show a license number of ND001198 for this business, issued by Dealer Licensing Division Ohio Motor Vehicles. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Dealer Licensing Division Ohio Motor Vehicles

    4300 Kimberly Parkway

    Columbus OH 43232

    (614) 752-7636

    Fax: (614) 7527220

    http://ohioautodealers.com/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Columbia Automotive, Inc.
    Business Management
    • Mr. Ronald G. Joseph, President
    • Mr. Bob Brautigam, Customer Service Representative
    Contact Information

    Principal

    • Mr. Ronald G. Joseph, President
    • Mr. Bob Brautigam, Customer Service Representative

    Customer Contact

    • Mr. Bob Brautigam, Customer Service Representative
    Additional Contact Information

    Fax Numbers

    • (513) 489-7377
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I received a letter from Hyundai stating that there are three recalls on my car. I have been trying to get an appointment here for months now, without any luck. I keep getting the same “we have too many cars in our parking lot with your issue, not our problem” response from every team member I’ve encountered. My car now has leaking brake lines. I have spent hundreds of dollars on mechanics who repeatedly told me to take my car to Hyundai to get the issue resolved. But Hyundai refuses to fix my car, or give me a loaner while this is happening. I use my car every day, as I am a child care provider and I drive children in my car. Hyundai representatives told me that my car is at risk of catching on fire, and no further help. This is wrong on so many levels, my car is only a decade old and should not be experiencing the issues that it is. Hyundai needs to be held responsible and they need to fix my car.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Donniell D

    1 star

    02/23/2024

    My check engine light come on and the car started to sputter. Got to Columbia Hyundai and them run diagnostic. Fuel injector/ spark plugs and 2 other issues. Decided to have it fixed elsewhere and not pay them $3000. When i went to pick up car it wouldn't start. Had it towed from Columbia Hyundai. Arrived at different shop informed it didn't start because they unplugged the ignition coil. Completely unethical and horrible customer service. I assume they thought I would have them do the service when it wouldn't start.

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