BBB Accredited Business since
Phone: (513) 777-8599 Fax: (513) 777-8198 Rt 42 Timberview Office Park 9680 Cincinnati Columbus Road, Cincinnati, OH 45241
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This company offers comprehensive audiology (hearing) services to both children and adults. They also fit state-of-the-art hearing aids, assistive listening devices,custom ear protection and complimentary hearing aid consultations and demonstrations. All of these comprehensive services are provided in a caring environment by a licensed audiologist. Appointments are preferred, but walk-in's are welcomed.
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A BBB Accredited Business since
BBB has determined that Concepts in Hearing, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Concepts in Hearing, LLC include:
- Length of time business has been operating
- No complaints filed with BBB
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Speech Pathology & Audiology Board
77 South High St 18th Floor, Columbus OH 43266
Phone Number: (614) 466-3145
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Lisa Rademacher, Owner
Products & Services
Concepts in Hearing, LLC sells the following brand(s): Westone earmold products, Phonak, Siemens, and Starkey hearing instruments., Westone, Phonak, Siemens, Starkey.
Concepts in Hearing, LLC offers the following product(s): Rayovac Proline hearing aid batteries, hearing aid accessories.
Method(s) of PaymentWe accept MasterCard, Visa, Discover, and offer Healthiplan 12 month no interest payment plan.
Refund and Exchange PolicyWe dispense all of our hearing aids and assistive devices on a 30 day trial to ensure that you are fully satisfied with your product and our service. In the event you return your product, we offer a full refund minus a service and shipping/handling fee.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview