BBB Business Review

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This Business is not BBB accredited

Viscount Video Sales

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This company offered audio & video equipment. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Viscount Video Sales
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 29, 2005 Business started: 01/01/1998 in OH
Type of Entity


Business Management
Ms. Joanne Hodge, Owner
Contact Information
Principal: Ms. Joanne Hodge, Owner
Business Category

Audio-Visual Equipment - Dealers Teleconference Service

Products & Services

Viscount Video Sales sells the following brand(s): Adtec, Altinex, Analog Way, AV Toolbox, Barco, Buhl Industries, Cobalt Digital, Draper, Eiki, Hamilton Electronics, Hotronics, Knox, Smart AVI, Taurus Technologies, TV One

Viscount Video Sales offers the following product(s): Cables, Cat 5, Digital Audio, Distribution Amplifiers, Edge Blending , Frame Synchronizers, Matrix, Monitors, Multi-Window Processors, openGear Frame, Pop N Plug, Projection Screens, Projector lamps, Projector lenses, Projectors, Scan converters, Signal Splitters, Switchers, Tilt n Plug, Video Scalers

Method(s) of Payment
Wire transfer, American Express, Discover, Visa, Mastercard & Paypal
Refund and Exchange Policy
Viscount Video Sales complete refund & exchange policy is available on their website
Alternate Business Names
Oceanhawk Enterprises, Inc.
Additional Information

BBB advises that all vendors and customers contact Viscount Video Service only through their phone number: 1-877-VISCOUNT or email address:  Viscount Video will not be responsible for any orders submitted to vendors using an email account other than

Out of Business

BBB has been advised that this business closed on 09/01/2013.

Industry Tips
General Retail Report Code
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.