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BBB Business Review

This Business is not BBB accredited

Recker & Boerger Inc.

Additional Locations

Phone: (513) 942-9663 View Additional Phone Numbers 10115 Transportation Way, Cincinnati, OH 45246 http://www.thecomfortzone.com

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Description

This company offers appliance sales, heating & air conditioning sales & service.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Recker & Boerger Inc. include:

  • 32 complaints filed against business

Factors that raised the rating for Recker & Boerger Inc. include:

  • Length of time business has been operating.
  • Response to 32 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Recker & Boerger Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Recker & Boerger Inc.

Customer Complaints Summary Read complaint details

32 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 7
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 23
Total Closed Complaints 32

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Recker & Boerger Inc.
See Trends in Complaints on Recker & Boerger Inc.

Additional Information

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BBB file opened: January 01, 1965 Business started: 01/01/1962
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Construction Industry Licensing Board (OCILB)
6606 Tussing Road , Reynoldsburg OH 43068
http://www.com.ohio.gov/dico/ocilb.aspx
Phone Number: 614-644-3493
dic.ocilb@com.state.oh.us

Type of Entity

Corporation

Business Management
Mr. Steve Boerger, President
Contact Information
Principal: Mr. Steve Boerger, President
Business Category

Appliances - Major - Dealers Refrigerators & Freezers - Dealers Washing Machines & Dryers - Dealers Water Heaters - Dealers Water Soft & Conditioning Equipment Service & Supplies Air Conditioning Repair Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Heating Equipment Water Filtration & Purification Equipment Air Conditioning Contractors & Systems Air Conditioning Contractors & Systems Heating Contractors Heating Contractors Heating Contractors Heating & Air Conditioning

Industry Tips
Appliance Repair Tips Appliance Sales & Service Heating Service Contractors Ohio Residential Contractor License Requirements
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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