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Find a Location

Gaslight Property LLC has 1 locations, listed below.

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    Business ProfileforGaslight Property LLC

    Apartments
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/21/2009

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Gaslight Property LLC in Cincinnati, OH offers property management and maintenance services.

    Business Details

    Location of This Business
    310 Terrace Ave, Cincinnati, OH 45220-2078
    BBB File Opened:
    10/21/2008
    Years in Business:
    33
    Business Started:
    1/1/1991
    Business Started Locally:
    1/1/1991
    Accredited Since:
    1/21/2009
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Gaslight Property Management
    • Gaslight Whitfield LTD
    Business Management
    • Mr. Rob Taylor
    • Mr. David Taylor, President
    • Ms. Gidget McMeekin, Vice President
    • Nichole Murphy, Property Manager
    Contact Information

    Principal

    • Mr. David Taylor, President

    Customer Contact

    • Mr. David Taylor, President
    Additional Contact Information

    Fax Numbers

    • (513) 861-6362
      Primary Fax

    Email Addresses

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/08/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I just recently moved out with a lease end date of 11/19/23. I received a random $4.00 utility charge the same day and paid it within a couple of days. Now I have new utility charges that are for dates 10/1/23-11/19/23 (18 days) that are almost double what I was charged normally for 30 days. There is absolutely no way I used $98 dollars worth of water in 18 days in a small apartments when for months I was charged $60 for an entire month. Also, the trash fee for an entire month was normally $7 with no fluctuations and is now a random $11.43 for 18 days. I feel like I am being charged unfairly and would like it to be further investigated.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sydney P

    1 star

    08/04/2023

    Upon touring the apartment on June 23rd, 2023, Gaslight Properties Management verbally confirmed the property does not have a bug infestation of any kind and that the property on a monthly basis has a pest control professional treat the properties. On August 1st, 2023, when I moved in, it was clear the terms and agreements prior to moving in were not fulfilled from the property including exposed, faulty, electrical cords from the stove and refrigerator sharing the same extension cord providing a safety hazard, a hole in the wall in the bedroom closet, windows with no screens fully open in the hallways (big enough for people to get into), and an infestation of cockroaches in the whole building breaking safe and sanitary conditions.On august 2nd, I requested to terminate my lease and obtain my money back while providing evidence of mentioned problems. Gaslight properties only gave me these 3 options:1. Continue to pay rent while we find someone to take over the lease and only get our security deposit back. 2. Break the lease with a fee of two months worth of rent which would be just under $3000. 3. Live there and if the roaches arent gone in 4 weeks, we can break the lease only paying for the month of august rent. In this scenario, they told me I have to go and sweep up the dead cockroaches after they spray every week. I am a UC student and classes start in 2 weeks. My roommate is in **** serving this country and doesnt come home until classes start. Losing over a thousand to thousands of dollars for something that isnt our fault while now not having secure housing is unethical. The property has no compassion and just wants your money. They even admitted they knew who in the complex had roaches and they didnt do anything about it until now. Do not live here.

    Gaslight Property LLC Response

    08/07/2023

    To whom it may concern; Gaslight Property was not aware of a pest issue with the apartment home. When preparing the home i.e., painting, cleaning, etc., there was no evident activity of a pest issue. Upon taking possession of the apartment home it was reported to Gaslight Property that there were pests in the apartment. Upon initial communication, we scheduled a professional pest control technician to treat the home and will continue to do so until we eradicate the issue. Our team has inspected the home every couple of days to clean up any dead pest. We are confident the issue will be resolved.

    Local BBB

    BBB Cincinnati

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