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BBB Business Review

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BBB Accredited Business since

Kaeser & Blair Inc.

Fax: (513) 735-1124 View Additional Phone Numbers 4236 Grissom Drive, Batavia, OH 45103 http://www.kaeser-blair.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers advertising specialty products through independent contractors. Kaeser & Blair offers their independent contractors (dealers) a completely independent business which can be sold or transferred to an heir. Dealers are asked to pay an $85.00 refundable deposit for the start-up kit. The deposit is refunded by either returning the kit within 30 days or after placing orders for a minimum of $1500.00 in gross sales. Dealers do not have exclusive territories, and are not required to produce any sales quotas. Dealers considered "active" may develop sub-dealer groups and earn overrides on sub-dealer earnings.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kaeser & Blair Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kaeser & Blair Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Kaeser & Blair Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: May 30, 1980 Business started: 04/24/1894 in OH Business incorporated: 09/06/1924 in OH
Type of Entity

Corporation

Business Management
Mr. Kurt R. Kaeser, C.E.O. Mr. Scott Graeber, Vice President, Finance Mr. Bob Lewellen, Executive Vice President
Contact Information
Principal: Mr. Kurt R. Kaeser, C.E.O.
Business Category

Advertising Specialties Business Opportunity Companies Product Sales - General

Alternate Business Names
Kaeser & Blair Incorporated
Industry Tips
Business Opportunities

Customer Review Rating plus BBB Rating Summary

Kaeser & Blair Inc. has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.