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BBB Business Review

This Business is not BBB accredited

Assurance Financial Services, LLC

Phone: (888) 257-9131 Fax: (877) 822-9959 8044 Montgomery Road  Suite 700, Cincinnati, OH 45236 http://www.assurance-loans.com

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Assurance Financial Services, LLC include:

  • BBB concerns with the industry in which this business operates
  • BBB does not have sufficient information to determine how long this business has been operating
  • 1 serious complaint filed against business
  • BBB does not have sufficient background information on this business

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Assurance Financial Services, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

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Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 5

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Additional Information

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BBB file opened: July 13, 2010
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Division of Financial Institutions
77 South High Street, 21st Floor, Columbus OH 43266-0121
Phone Number: (614) 728-8400

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Brian Hopkins Mr. Roy Lee
Contact Information
Customer Contact: Mr. William Cole, Owner
Business Category

Advance Fee Brokers Loans

Industry Tips

Consumer Alert!

This company is conducting an Advance Fee Loan Scam. The company claims to offer loans in the amount of $5000 or more.  However, the consumer does not receive the promised loan after paying the required security deposit or administrative fees.  

According to complaints filed by consumers, consumers are asked to pay fees upfront in amounts of $900-$1000 by wire transfer to private individuals residing in Canada.  BBB warns that no legitimate company will ask for funds in advance of a loan, nor will they ask for any fee to be wired to them directly by Western Union, Moneygram, or any other wire service.  Fees incurred in a legitimate loan generally are deducted from the loan amount before the funds are dispersed.

BBB has been unable to verify the company's registration status with the Ohio Secretary of State or the Ohio Department of Financial Institutions as required by companies in this industry. BBB has been unable to reach a live person when calling this company. Mail sent to the company's Cincinnati address has been returned by the US Postal Service as undeliverable.

Any individual or business owner who suspects that he or she may have been victimized by this scam should file a complaint with the BBB. Victims are also strongly urged to contact their state's Attorney General's Office, their local police and the Federal Trade Commission (www.ftc.gov) at 877-382-4357 to file a complaint.

Consumers report they have been instructed by the company to wire funds to persons in Canada. Victims can also seek the assistance of the Canadian Anti-Fraud Call Centre, otherwise known as PhoneBusters (www.phonebusters.com), by calling 888-495-8501.

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BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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