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BBB Accredited Business since

50's Diner

Phone: (937) 392-9328 15 S 2nd St, Ripley, OH 45167


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This business offers restaurant and diner facilities.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that 50's Diner meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for 50's Diner include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on 50's Diner
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 18, 2006 Business started: 09/01/2002 in OH
Type of Entity

Sole Proprietorship

Business Management
Ms. Leona K. Flaugher, Owner
Contact Information
Principal: Ms. Leona K. Flaugher, Owner
Business Category


Method(s) of Payment
Cash and Personal Check
Alternate Business Names
Fifties Diner
Industry Tips
Catering/Restaurants/Food Service

Additional Locations

  • 15 S 2nd St

    Ripley, OH 45167 (937) 392-9328

  • 1

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Complaint Detail(s)

5/28/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Traveled to Ohio with family members seeking a place to dine that we hadn't dined before. Ordered two steak dinners for myself and fiance. The steak was spoiled, well expired or maybe even rotten. It was extremely bad. Couldn't attempt to eat, because the smell alone told you it was bad meat. Took it back to counter and the waitress told the cook the problem. The cook then bent down and smelled ; stating oh yea that's bad. She then offered another in it's place. I said okay. The smell on the second was bad but not as bad as the first. Still knew it wasn't any good. Took it back and told her it was bad too. Told her i didn't want to try a third time. I paid $30 for two steak dinners that could not be ate. I asked her what can we do about this. The cook stated to the waitress to take a DOLLAR off my bill. She said that's all she could do because those two were the only ones there. She said the owner was gone for the day. At the age 45 this is the first time in my life i have ever sent anything back. Thank you.

Desired Settlement: Make things right with a refund and think of your customers when preparing their food.

Business Response: To whom it may concern

I'm the owner of 50's diner. I'm very sorry I wasn't here when this happened. I have always told the help customer is always right. 
Please accept my apologies for this and hopeful it won't happen again.  I wish you would have called me or left your phone # or name and address. 
So i could have sent your money back sooner. Again I'm very sorry. I'm sending your money back.
50's Diner 

BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved