BBB Accredited Business since

All Gone Termite & Pest Control, Inc.

Phone: (513) 874-7500 Fax: (513) 682-2674 View Additional Phone Numbers 9037 Sutton Place, West Chester, OH 45011

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This business offers termite and pest control services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that All Gone Termite & Pest Control, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on All Gone Termite & Pest Control, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 21, 1997 Business started: 03/01/1996 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Department of Agriculture
8995 East Main Street, Reynoldsburg OH 43068
Phone Number: (800) 282-1955

Type of Entity


Business Management
Mr. Tony C. White, CEO
Contact Information
Principal: Mr. Tony C. White, CEO
Business Category

Pest Control Services Termite Control

Industry Tips
BBB News: Termite Troubles BBB News: Critter Tips Choosing a Bed Bug Exterminator Pest Control What are Bed Bugs?

Additional Locations

  • 9037 Sutton Place

    West Chester, OH 45011 (513) 257-0978 (513) 939-9130 (513) 874-7500


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

6/15/2016 Problems with Product/Service
10/30/2015 Billing/Collection Issues | Read Complaint Details

Additional Notes

Complaint: I hired All Gone because I heard noises in a cabinet that I thought could be some kind of animal. they came out and could not find where an animal might be getting in, but put a trap in the back yard. They came out several times to check the trap and found nothing and rang the bell to tell me each time. Later I received a bill from them and they claimed they caught a racoon, but never notified me and the empty trap was still in my back yard. Now they have sent me fake legal papers and continue to call and harrass me. I am a senior citizen and this is causing me a lot of distress.

Desired Settlement: I want them to stop calling me and to go away.

Business Response: In response to this Ms. **** **** complaint, All Gone Pest Control has a signed contract and she was fully aware of what was to be expected along with the cost of this service at the initial consultation.  As of today, Ms. **** has not paid a penny to All Gone Pest Control so therefore we should be the one filing a complaint against her.   In fact, All Gone Pest Control will be taking legal actions against her due to not fulfiling her obligations of the contract that she signed. Thanks

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on All Gone Termite & Pest Control, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)