This business is not BBB accredited.Additional Locations
1335 Donaldson Road Unit 13, Erlanger, KY 41018 View Additional Email Addresses
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This business offered moving services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Public Utilities Commission of Ohio
180 E. Broad St., Columbus OH 43215
Phone Number: 800-686-7826
Fax Number: (614) 752-8351
Kentucky Division of Motor Carriers
200 Mero Street , Frankfort KY 40622
Phone Number: (502) 564-1257
Federal Motor Carrier Safety Administration
1200 New Jersey Ave, SE, Washington DC 20590
Phone Number: 855-368-4200
Type of Entity
Business ManagementMr. Jimmy C. Taylor Sr., President Miss. Laura Isaacs, General Manager
Alternate Business NamesJDL Inc dba Two Men & a Truck JDL Inc. Two Men And A Truck
Industry TipsBBB News: Moving Tips Moving & Storage, Local Moving, Interstate
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Additional Email Addresses
- - Communication/Mass Email
- - eQuote
According to information in BBB files, this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: On 07/31/13 I hired Two Men & A Truck for move me to my current residence. While moving a refrigerator into my home, the movers damaged my newly installed flooring. There were three (3) separate places damaged. A damage claim was filed. To date, Two Men and A Truck have not replaced my damaged flooring. I have made numerous requests to have my flooring replaced. Two Men and A Truck had guaranteed me that this matter would be resolved. Since this matter has not been resolved I have retained an attorney to handle this matter for me.
Desired Settlement: That the flooring be replaced, and my moving fees be refunded.
Consumer Response: I have had no response from them. Even after I had an attorney to send them a demand letter there was no response.I am still contemplating filing a lawsuit against them. This company is a joke. They charge you a fortune to move you and then when they damage your property they don't want to take responsibility for it. They should be ran out of business.