BBB Accredited Business sinceAdditional Locations
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Planes Moving and Storage is an agent for United Van Lines. The business provides full service and do it yourself moving products and services for local, long distance or international moves.
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A BBB Accredited Business since
BBB has determined that Planes Moving & Storage, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Planes Moving & Storage, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 11 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Public Utilities Commission of Ohio
180 E. Broad St., Columbus OH 43266
Phone Number: 800-686-7826
Fax Number: (614) 752-8351
Type of Entity
Business ManagementMr. James Baughman, Director of Customer Service
Related BusinessesPlanes Moving & Storage, Inc. Stacey Moving & Storage, Inc. Portable Storage Solutions, LLC
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Method(s) of PaymentChecks, AmEx, Discover, MasterCard, Visa
Planes Moving & Storage operates a storage company named Go Mini's Portable Storage Solutions. Stacey Moving & Storage is a division of Planes. Separate reports on these companies are available upon request.
Industry TipsBBB News: Moving Tips Choosing a Storage Facility Moving & Storage, Local Moving, Interstate
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview