9/18/2015 ******* carpet, a ** ***** Subsidiary, was contracted to install vinyl plank flooring in my home. After 2 1/2 years the ******* product began unglueing at the seans. I contacted ******* corporate office about the failure. They refused to inspect the flooring. I then called ********* Corporation the Manufacturer of **** ** flooring. I was td that the retailer , ******* Carpet, had to inspect then contact the distributor to open a claim. ******* has refused as they have a dispute against the contractor. Upon explaining this to ********* Corp. They insist there is no other way to implement a warranty claim without the retailer contacting the distributor . I currently have 1,500 sq.ft of living area unusable space , adit has become a trip hazard. ******* Carpet has left me with no option but pursue legal actions.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Anna B. on 9/18/2015 | Submit a Customer Review
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2/20/2014 IM LUCKY TO BE ALIVE!! I work for a diesel shop. We had one of these garbage doors get jammed up, and being the crew chief I was told to take a look at door. Being the employee I am for the company, I went right to the door. Long story short.. The damn thing fell on me from 14 feet and landed on my shoulder/neck crushing me to the ground! The fun part was my leg was pinned under my body, and my foot was twisted completely backwards causing a triple fracture in my ankle. I've had 2 surgeries. A plate, a rod, 10 screws and a placement pin have been put in my ankle. So this has basically ruined my life. I live in Colorado and skiing and fly fishing are my life! Those things have been taken from me. Everything is painful now! We all know if something is painful, we're not gonna do it anymore. My life is forever changed! I'm am of coarse very thankful for being alive! So I would really be careful when looking to purchase doors with this company. You might not be as lucky as me!!! The funny thing about this, is this company couldn't care less about me, or what happened. I will have to live a different life than I'm used too. Very heartbreaking!! I don't wish bad things against anyone or this company, I just want them to recognize the danger with these doors, and try to fix them. Falling from that high in the air and weighing 1400 pounds.. They're gonna kill somebody!!! A safety devise must be installed on those doors!!
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Brandon V. on 2/20/2014 | Submit a Customer Review
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2 people found this review helpful .