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This company manufactures garage and entry doors.
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A BBB Accredited Business since
BBB has determined that Clopay Building Products Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Clopay Building Products Company, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 19 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||10|
|Total Closed Complaints||19|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Steve Lynch, President Mrs. Pat Lohse, VP Residential Marketing
Manufacturers & Producers Doors OVERHEAD GARAGE DOORS
Clopay Building Products Company Inc. operates 51 distribution centers and 2 manufacturing plants. The corporate office is located in Mason, OH. Other BBB business reviews may be available on other locations.
Clopay Building Products Company Inc. is a wholly owned subsidiary of Griffon Corp based in New York.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview