This business is not BBB accredited.
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This business offers customized baby blankets, baby accessories and class rings.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for We Commerce, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Eric Sztanyo, Owner
Related BusinessesMilitary Milestones
Internet Shopping Blankets Jewelers - Retail Baby Accessories & Services
Products & Services
We Commerce, LLC sells the following brand(s): Angel Dear, Artcarved, Balfour, My Blankee, Swaddle Designs
We Commerce, LLC offers the following product(s): Baby Blankets, Class Rings
Method(s) of PaymentCash, Check & Credit Card.
Service AreaCash, Check & Credit Card.
Alternate Business NamesBlanket My Baby WearMyStory.com
THIS LOCATION IS NOT BBB ACCREDITED
7931 Clough Pike
Cincinnati, OH 45244 (419) 777-8679 (513) 402-0678 (866) 467-8664 Directions
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Additional Phone Numbers
- (419) 777-8679(Phone)
- (866) 467-8664(Phone)
Additional Email Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: I designed and purchased a class ring for my daughter on wearmystory.com on 1/18/15, which appears to be a website operated by this company. The total was $279.95 which was paid for in full, order ***. The design I created included accent stones and you could chose from CZ's or real diamonds. There was no price difference in the configuration, and being that on the comparison pricing page this website states that this ring with diamonds is $800 cheaper than a leading competitor I thought they were included. The next day I received an email from owner **** ******* who said there was a mistake on the website and he needed to know if I wanted the CZ's for the price I paid, or if I wanted the diamond accents for an additional $250.00. I responded to his email, and told him that while I understood his position, this was not my fault and I would like the ring the way I created it for the price I paid. I pointed out to him that ******* ***** ********** states that internet companies must state an Error in pricing clause on their website in order to not honor a completed order. His response email was another half apology, but again said this was a mistake and "I've canceled your order and refunded your money" which I did not want to do. This man is breaking the law, and didn't even offer to try and work something out with me for my inconvenience.
Desired Settlement: I would like the ring I created for the price I originally paid based on the law established by the ******* ***** **********. This business owner is not above the law and cannot make up his own rules. When you make a mistake, you own up to it, and do what's right. Canceling my order was not the right way to handle this situation. I would have been happy to work something out had he offered any other option.
I'm writing in response to the complaint on our website by Ms.******** sent on 1/21/15 - ID ********. I acknowledge the customer has concerns. I'll attempt to explain the series of events from my point of view:
I will forward you all emails from the communication.
Please email or call if you have any questions, or if I can be of any more help.
**** ******* | Owner | WearMyStory * ***** * ******** * ******* * ** ************