BBB Accredited Business since

Lapels Dry Cleaning

Additional Locations

Phone: (513) 737-3310 Fax: (513) 737-3590 4875 Princeton Road, Hamilton, OH 45011 View Additional Email Addresses

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This business offers dry cleaning, alteration, leather and shoe repair services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lapels Dry Cleaning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lapels Dry Cleaning include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lapels Dry Cleaning
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 27, 2011 Business started: 11/01/2010 in OH Business incorporated 09/20/2009 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Ginny Savelli, Owner Mr. Brad Tate, Owner
Contact Information
Principal: Ms. Ginny Savelli, Owner
Business Category

Dry Cleaners Leather Goods - Repair Shoe Repair Alterations - Clothing

Hours of Operation
Monday - Friday 6:30am - 7pm Saturday 8am - 5pm Sunday 11am - 3pm
Method(s) of Payment
Everything but AmEx.
Service Area
Alternate Business Names
Mich/Ind Enterprises, LLC
Additional Information

Mich/Ind Enterprises, LLC dba Lapels Dry Cleaning is an individually-owned franchise. The franchisor report can be found with BBB serving Eastern Massachusetts, Maine, Rhode Island and Vermont.

Additional Locations

  • 4875 Princeton Road

    Hamilton, OH 45011 (513) 737-3310

  • 7096 Hearthside Court

    Liberty Twp, OH 45011


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.