BBB Accredited Business sinceAdditional Locations
Phone: (513) 762-5070 Fax: (513) 763-8134 View Additional Phone Numbers 8763 Union Centre Boulevard Suite 101, West Chester, OH 45069
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This company offers savings, checking, loans & other financial services.
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A BBB Accredited Business since
BBB has determined that Kemba Credit Union, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Kemba Credit Union, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 8 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Ohio Department of Commerce - Financial Institutions (formerly Division of Savings and Loan)
77 S High St, 21st Floor, Columbus OH 43215
Phone Number: 614-728-8400
Fax Number: 614-728-0380
Type of Entity
Business ManagementMr. Steve Behler, President Ms. Cindy Dreyer, Executive Adminstrative Ass't