BBB Accredited Business since

Cinfed Federal Credit Union

Additional Locations

Phone: (513) 333-3800 Fax: (513) 333-3888 View Additional Phone Numbers 550 Main Street  Room 5510, Cincinnati, OH 45202 http://www.cinfed.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers financial services, credit union membership & services for Federal employees.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cinfed Federal Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cinfed Federal Credit Union include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Cinfed Federal Credit Union
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 01, 1978 Business started: 03/01/1934 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Kentucky Dept of Financial Institutions
1025 Capital Center Drive, Suite 200, Frankfort KY 40601
http://www.kfi.ky.gov/
Phone Number: 502-573-3390
Fax Number: 502-573-0086
kfi@ky.gov

Ohio Department of Commerce - Financial Institutions (formerly Division of Savings and Loan)
77 S High St, 21st Floor, Columbus OH 43215
http://www.com.ohio.gov/fiin/
Phone Number: 614-728-8400
Fax Number: 614-728-0380
Web.dfi@com.ohio.gov

Type of Entity

Cooperative Association

Business Management
Mr. Jay W Sigler, CEO
Contact Information
Customer Contact: Ms. Elizabeth Dodd, Senior VP Marketing
Principal: Mr. Jay W Sigler, CEO
Business Category

Credit Unions

Alternate Business Names
Cinfed Credit Union

Customer Review Rating plus BBB Rating Summary

Cinfed Federal Credit Union has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 15 George Huser Drive

    Ft Wright, KY 41011

  • 333 Scott Street

    Covington, KY 41011 (513) 333-3856

  • 5147 Glencrossing Way

    Cincinnati, OH 45238 (513) 333-7854

  • 550 Main Street
    Room 5510

    Cincinnati, OH 45202 (513) 333-3800 (513) 333-3863

  • 7170 Turfway Rd

    Florence, KY 41042

  • 7170 Turfway Road

    Florence, KY 41042 (513) 333-3983

  • 7661 Reading Road

    Cincinnati, OH 45237

  • 830 Main St # M1

    Cincinnati, OH 45202

  • 830 Main Street
    Unit M1

    Cincinnati, OH 45202 (513) 333-8313

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on Cinfed Federal Credit Union
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
Fusion Chart
Fusion Chart