BBB Business Review

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This business is not BBB accredited.

National Fraud and Investigation Agency

View Additional Phone Numbers unknown, Cincinnati, OH 45202 ! National Fraud and Investigation Agency is Believed to Be Out of Business !


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Description

BBB believes this business to be operating a phony debt collection scheme. According to information received by BBB, calls from National Fraud and Investigation Agency accuse consumers of defaulting on payday loans and threaten that if consumers don’t pay immediately via wire or by providing bank account or credit card numbers, he or she will be arrested or sued.  National Fraud and Investigation Agency may have the consumer’s Social Security, old bank account numbers or driver’s license numbers as well as home addresses, employer information or even the names of personal friends and professional references.

BBB is unable to locate the persons responsible for the phony debt collection calls. BBB offers the following advice to consumers if they receive a suspicious telephone call about an outstanding debt:

• Ask the debt collector to provide official documentation which substantiates the debt.
• Do not provide or confirm any bank account, credit card or other personal information over the phone until you have confirmed the legitimacy of the call.
• File a complaint with the Federal Trade Commission online if the caller is abusive, uses threats or otherwise violates federal telemarketing laws.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

12 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 12
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 12

Customer Reviews Summary Read customer reviews

1 Customer Review on National Fraud and Investigation Agency
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: September 20, 2012
Business Management
Mr. Anthony Freeman, Director Ms. Katherine Mckenze Ms. Jasmine, Representative Mr. Allan Carter Ms. Catherine Davis Mr. Scott Powers, Representative
Contact Information
Principal: Mr. Anthony Freeman, Director
Principal: Ms. Katherine Mckenze
Business Category

Collection Agencies

Alternate Business Names
National Fraud Investigation Agency NFIA
Additional Information

Mail was returned by the US Postal Service from 1000 Main st. on 7/26/2013

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.