This business is not BBB accredited.

Budget Chimney Sweep

Phone: (513) 258-5202 4216 Forsythia Drive, Cincinnati, OH 45245


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Description

This business offers roofing, siding, gutters and chimney cleaning services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Budget Chimney Sweep include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Budget Chimney Sweep include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Budget Chimney Sweep
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3

Additional Information

BBB file opened: November 16, 2009 Business started: 10/01/2004 in OH
Type of Entity

Sole Proprietorship

Business Management
Mr. Jarrod L. Brewster, Owner
Contact Information
Principal: Mr. Jarrod L. Brewster, Owner
Business Category

Chimney Cleaning Contractors - Gutters Siding Cleaning Roof Cleaning & Stain Removal

Hours of Operation
24/7
Method(s) of Payment
checks
Service Area
tri-state

Customer Review Rating plus BBB Rating Summary

Budget Chimney Sweep has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of C+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    4216 Forsythia Drive

    Cincinnati, OH 45245 (513) 258-5202

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/25/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Contract signed 11/25/20133 month timeline3 month delay in starting project1/2 of the quoted fee paid to contractorwas absent for weeks at a timedamage to property and wasteful of materials and suppliessupplies and materials stolen by him or his employee (police report filed)purposely damaged hard wood floors in an attempt to be fired from the jobfinally quit May 2014Job never completedmislead usworked approximately 25 days This contractor used his A+ BBB rating (we checked) as a selling pint, in no way should this person have anything more than a failing rating. He is a con man...PERIOD

Desired Settlement: This contract was for labor...this man should provide the labor as contracted and promised and complete the job instead of quitting. He damaged materials equal to more than the amount of money he was paid. The majority of work performed had to be redone. Even if he refunded the entirety of monies paid, the time we have spent fixing what he did cannot be replaced.