This business is not BBB accredited.

Budget Chimney Sweep

Phone: (513) 258-5202 4216 Forsythia Drive, Cincinnati, OH 45245

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This business offers roofing, siding, gutters and chimney cleaning services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Budget Chimney Sweep include:

  • Failure to respond to 1 complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Budget Chimney Sweep
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3

Additional Information

BBB file opened: November 16, 2009 Business started: 10/01/2004 in OH
Type of Entity

Sole Proprietorship

Business Management
Mr. Jarrod L. Brewster, Owner
Contact Information
Principal: Mr. Jarrod L. Brewster, Owner
Business Category

Chimney Cleaning Contractors - Gutters Siding Cleaning Roof Cleaning & Stain Removal

Hours of Operation
Method(s) of Payment
Service Area

Customer Review Rating plus BBB Rating Summary

Budget Chimney Sweep has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of C.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations


    4216 Forsythia Drive

    Cincinnati, OH 45245 (513) 258-5202


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

6/11/2016 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Had repairs done to the chimney 2 years ago. We have been dealing with him when we could get him out to fix the problem again and again. This has been going on for 2 years. # months he came out he charged us another 450.00 and said that would fix the problem. The next heavy rain we were still leaking. Been 3 weeks and every week he says he will come out. Still not fixed and still leaking. He said he guarantees his work for life. He has said he would stucco our basement ceiling for 400.00. Came home and he had drilled holes in our garage floor over top the basement ceiling. He never mentioned anything about drilling through the floor. The damage from the basement ceiling was due to a leaking garage floor which we replaced and spent 8,000 to replace. And he took upon himself without contacting me about doing that. He has ruined any chance we would have to ever have that covered if there were to be any future problems to the garage floor. Said he would make it look like new and we wouldn't notice. But again job not done and we are stuck with a large hole in a brand new garage floor. We have paid about 900.00 for chimney repairs and we are still with a leaking chimney.

Desired Settlement: Would love to have it fixed but I feel he cannot be trusted with correcting the problem

Business Response:

On 5/2/16, I spoke with the owner of the business, Jerrod ********. He provided the following response:

The original work on the chimney was done 5 years ago. 
He was out there a year ago to water seal the chimney.
They called him 1 1/2 to 2 months ago to do work on the garage and to check the chimney. He water sealed the chimney again.
They called him 3/4 weeks later  to tell him the chimney was leaking.
He was more than willing to help the customers but they started sending nasty messages to him. 
He became frustrated to basically told them to "screw off". He admits that he shouldn't have done this but they were getting very nasty.
He says the water in their basement has nothing to do with the chimney. They a crack in the foundation from the front of the house to the back of the house and that could very well be the source of the water. He has pointed that out to them.
He said he also pointed out to them that they need a new roof.
He wanted to do a leak test on the chimney but the customers are not being patient. This test has to be done when it is NOT raining. He said he cannot control the weather.
He said he has never told anyone that he guarantees anything for life. He does not give guarantees on concrete work at all.

8/25/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Contract signed 11/25/20133 month timeline3 month delay in starting project1/2 of the quoted fee paid to contractorwas absent for weeks at a timedamage to property and wasteful of materials and suppliessupplies and materials stolen by him or his employee (police report filed)purposely damaged hard wood floors in an attempt to be fired from the jobfinally quit May 2014Job never completedmislead usworked approximately 25 days This contractor used his A+ BBB rating (we checked) as a selling pint, in no way should this person have anything more than a failing rating. He is a con man...PERIOD

Desired Settlement: This contract was for labor...this man should provide the labor as contracted and promised and complete the job instead of quitting. He damaged materials equal to more than the amount of money he was paid. The majority of work performed had to be redone. Even if he refunded the entirety of monies paid, the time we have spent fixing what he did cannot be replaced.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

3 Customer Reviews on Budget Chimney Sweep
Neutral Experience (0 reviews)
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