This Business is not BBB accredited
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Cornerstone Brands, Inc. is a holding company for several catalog operators including: Ballard Designs, Frontgate, Garnet Hill, Improvements, Smith + Noble, The Territory Ahead and TravelSmith Outfitters. Customer inquiries and complaints should be directed to the customer service department of the specific catalog retailer involved. Separate reports on the individual catalog retailers are available at bbb.org.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- BBB does not have sufficient information to determine how long this business has been operating. BBB made two or more requests for background information from the business. BBB has not received a response from business and/or has not been able to verify information received from business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Business ManagementMr. Mark Ethier
Related BusinessesTravel Smith Frontgate Catalog Improvements Catalog Alsto's Ballard Designs Outlet
Catalog Designers & Compilers
Alternate Business NamesCornerstone Consolidated Services Group Inc
BBB has requested basic information for this company but has not received a response. As a result, BBB may not have current information about the company.
THIS LOCATION IS NOT BBB ACCREDITED
5568 West Chester Road
West Chester, OH 45069 (513) 603-1100 Directions
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Additional Phone Numbers
- (513) 603-1400(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB Customer Review Star Ratings are not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Star Rating in addition to all other available information about the business.