Business ProfileforConvergys

BBB has received consumer information that the name of this business has been spoofed in order to perpetuate an employment scam. Consumers who have been victims of the spoof have reported being sent fraudulent checks and/or asked to purchase iTunes gift cards to pay for equipment for the position. BBB has reached out to Convergys for additional information and is currently awaiting their reply.

BBB encourages job seekers to beware of these sorts of advertisements. Bogus foreign companies often advertise in help wanted ads on Internet job sites like Monster.com, CareerBuilder.com or Yahoo HotJobs. The ads claim to be looking for an "import/export specialist," "marketing manager," "shipping agent," or "financial manager." Job seekers are often asked to forward money from one account to another, or to reship stolen merchandise to overseas companies as part of their employment duties. Additionally, they may be told that the employer is in a foreign country and needs an American contact to handle its business in the U.S. 

BBB offers the following tips to help job seekers avoid these types of scams: 

Avoid job listings that use these descriptions: package forwarding, reshipping, money transfers, wiring funds and foreign agent agreements. These and similar phrases should raise a red flag. 

Do not be fooled by official-sounding corporate names. Some scam artists operate under names that sound like those of long-standing, reputable firms. 

Never forward or transfer money from any of your personal accounts on behalf of your employer. Also, be suspicious if you are asked to wire money or purchase a gift card to send to an employer. If a legitimate job requires you to make money transfers, the money should be withdrawn from the employer's business account, not yours. 

Do not give out your personal financial information. A potential legitimate employer will not request your bank account, credit card or Paypal account number. Only provide your banking information if a legitimate company hires you and you choose to have your paycheck direct deposited. 

Do not fax copies of your ID or Social Security number to someone you have never met. Credit checks and fake IDs can be obtained with this information. Only give these documents to your employer when you are physically at the place of employment. 

If you have questions about the legitimacy of a job listing, contact your BBB, your state or local consumer agency or the Federal Trade Commission.