BBB Accredited Business since
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This company offers bird feeders and other yard & garden products.
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A BBB Accredited Business since
BBB has determined that Best Nest.Com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Best Nest.Com include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 10 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||11|
Type of Entity
Business ManagementMr. David Woeste, President
Bird Feeders & Houses Internet Shopping
Refund and Exchange PolicySome of the complaints BBB has received are regarding the company's return policy. If a customer wishes to return a product, including defective items, the customer must contact the company by phone to obtain a Return Merchandise Authorization (RMA) Number. This number is to be written on the return shipping label. Please note: shipping charges are not refundable on returns or defective merchandise returned for a refund. The company will ship a replacement item for missing or damaged items at no charge. During checkout, all shipping charges, (sometimes described as "shipping savings" if the customer purchased an item that qualified for free or reduced shipping), are made known to the customer prior to entering payment information. This shipping charge will be deducted from the refund amount when a customer returns a product. Complete information concerning the company's return policies can be found on the company's website.
Alternate Business NamesBestNest.com
Industry TipsInternet, Shopping on the
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview