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Find a Location

Kerry Nissan, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforKerry Nissan, Inc.

    New Car Dealers
    BBB accredited business

    Additional business information

    Additional Info:
    Patrick DeCastro is also identified in BBB files as the Owner or President of the following auto dealerships: Kerry Ford, Kerry Chevrolet Geo, Kerry Chrysler Jeep, and Towne Motors. Separate reports on these companies are available upon request.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/20/2000

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Kerry Nissan, Inc. in Florence, KY offers new and used vehicle sales, auto body work and repair services.

    Business Details

    Location of This Business
    8053 Burlington Pike, Florence, KY 41042-1247
    BBB File Opened:
    8/18/1999
    Years in Business:
    30
    Business Started:
    1/1/1994
    Business Incorporated:
    9/11/1995
    Accredited Since:
    9/20/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 185118008 for this business, issued by Kentucky Motor Vehicle Commission

    These agencies may include:

    Kentucky Motor Vehicle Commission

    105 Sea Hero Road, Suite 1

    Frankfort KY 40601

    (502) 573-1000

    Fax: (502) 5731003

    http://transportation.ky.gov/mvl/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Tim Sparks, President
    • Shea Barth, General Manager
    Contact Information

    Principal

    • Mr. Tim Sparks, President

    Customer Contact

    • Shea Barth, General Manager
    Additional Contact Information

    Fax Numbers

    • (859) 371-5180
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    P purchased a **** ***** ******* from Kerry Nissan on July 28. I was interested in 3 cars but was definitely pushed to purchase the *******. July 30 the check engine light came on and it was a bad catalytic converter. The dealership replaced the converter, but did not check the car to see what had caused it to go bad. Not a month later the car started having all sorts of engine problems and it turns out the catalytic converter was already ruined. The car turns off while you are driving it and you lose power steering. It is not only not a working vehicle, but dangerous as well. I tried to trade the car in and was told it was only worth $8,000 in its current condition which is the exact condition it was sold to me in for $18k. I have had to have it towed 5 times, and it has either been in the shop or in my driveway since I purchased it. Kerry Nissan is not only rude when I have tried to get help from them but they have lied to me and tried to use my car buying ignorance as a tool to swindle even more money out of me. I want a different car at best, them to fix the broken car they sold me, and at the very worst just to warn others not to do business there. Reading the reviews for them they often respond aggressively to anyone leaving poor feedback and I have seen reviews saying that the dealership had offered them special deals to remove negative feedback. They did not put my engine cover back on my car when I had it towed from them this last time and they had my ecu (cars computer) just resting on top of the engine block and when I asked them if they had the bolt for that to put it back in place they argued with me telling me they never would have removed it. I didn't remove it and it was in their shop. I have spoken with the sales manager, a service manager and a general manager. I may have no leg to stand on as it was a used car but I believe they cleared the code and pushed me into that car to get it off the lot. I at least want to warn others.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Abdou B

    1 star

    11/20/2021

    I was buying used car at Kerry Nissan Florence Kentucky one week ago. The agent didn't tell me anything about the car issues. And when I'm asking about the warranty. He said if *anything* happened for the car you have one week to bring it back. I was coming the second day to fix the car ( power steering. Service stabilitrak. The car not starting some time. The car stopped in the high way in dangerous situation. The screen turn in and off the gear level and transmission are bad) i trusted the agent Because that my first i buyed car with a payment but they laying about me specially when I signed the contract i was a hurry up for test school. And they don't tell me you don't have warranty when I signed the paperwork They don't give any solution every time they told me something different. They give me really bad estimations for my old car. They are really *****

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