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Find a Location

Courtesy Chevrolet Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCourtesy Chevrolet Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 3/1/1987

    Years in Business: 53

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Courtesy Chevrolet Inc. in Cincinnati, OH offers new and used auto sales and service.

    Business Details

    Location of This Business
    3161 Madison Rd, Cincinnati, OH 45209-1335
    BBB File Opened:
    3/11/1986
    Years in Business:
    53
    Business Started:
    6/1/1970
    Accredited Since:
    3/1/1987
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of UD018886 for this business, issued by Dealer Licensing Division Ohio Motor Vehicles. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Dealer Licensing Division Ohio Motor Vehicles

    4300 Kimberly Parkway

    Columbus OH 43232

    (614) 752-7636

    Fax: (614) 7527220

    http://ohioautodealers.com/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Gary Heflin, Sales Manager
    • Ms. Sherry Gibson, Comptroller
    Contact Information

    Principal

    • Mr. Gary Heflin, Sales Manager

    Customer Contact

    • Mr. Gary Heflin, Sales Manager
    Additional Contact Information

    Fax Numbers

    • (513) 871-7334
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ricky m

    1 star

    03/19/2022

    I Had to get my truck repair and they told me it wouldn't be over 1200$ total to put fuel pump in a starter and additional the breakline and evac front to rear in both That additional cost wouldn't be more than **** for the total cost tax included and i went by there numerous times to see if we have the part and will there be more cost and he said no and wouldn't be over **** and im on a fix income, I inform the service manager I couldn't go over **** way before we took the project and didn't tell me or inform me it will be overcharge til the end. I inform them upfront i was on a fix income and they did repairs on there own without my permission and i came over numerous time if they had receive parts but he kept blowing me off til the end and basically scam me. It's very unprofessional at there part. I have all the information and statements and file complaint with the consumer protection agency. My check engine light came on after i had paid the 2600$ after i had the truck over a week and i get a code po442 which is a evac leak And they said they fix the truck so i took it back and they refuse to service the vehicle unless i drop the complaint and it's still under warranty.

    Courtesy Chevrolet Inc. Response

    03/22/2022

    We were, and have been, upfront and above board during this. Customer is a previous employee here, and was involved during the entire repair process, and knew during the two plus week process that the cost involved to do this custom work was going up. Nothing was done without customers knowledge, as customer was here nearly every day to check on the truck. The **** was also discounted heavily in order to help out this previous employee. This all was also sent to the ************* consumer protection agency, and, yes, we will not work on the vehicle in question while there is an active complaint filed.

    Local BBB

    BBB Cincinnati

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