CHICAGO, IL – April 24, 2014 – As wedding season begins, couples are finalizing plans for their special day. Photographers and videographers use their skills to make the day a lasting memory. The Better Business Bureau (BBB) advises couples to do their research ahead of time to choose the right business.
Capturing a memory such as a marriage in a photograph or video takes skill. It also takes commitment and professionalism. The BBB says couples need to search for a photographer that will be timely and offer fair pricing.
“When looking for this service, it is important to research carefully,” said Steve J. Bernas, president & CEO of the Better Business Bureau of Chicago and Northern Illinois. “Before signing anything, make sure that any promises made verbal or written are included in the contract.”
The BBB offers the following suggestions to prospective brides and grooms:
Bernas added, “A written contract should also specify what happens if your photographer doesn’t show up, as well as the cancellation/refund policy.”
The BBB is a non-profit, non-governmental organization. It is supported by businesses to protect consumers against scams and other unethical business practices. The group accomplishes this by educating both consumers and businesses, and by highlighting trustworthy businesses. By developing reports and ratings on businesses and charitable organizations, the BBB encourages people to use these as resources and referrals to utilize the free services before making a purchase or donation. The BBB helps resolve buyer/seller complaints through its alternative dispute resolution process. In 2013, the BBB provided more than 22,600,000 instances of service. Over 80 percent of consumer complaints to the BBB were resolved. The Better Business Bureau serving Chicago and Northern Illinois is a member of the international BBB system that services the United States, Canada and Mexico.