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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Energy Savers Vinyl Windows & Siding meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Energy Savers Vinyl Windows & Siding include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Energy Savers Vinyl Windows & Siding
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: January 20, 2004 Business started: 03/12/2003 in IL Business started locally: 03/12/2003 Business incorporated 04/09/2003 in IL
Type of Entity

Corporation

Business Management
Mr. Bill Shaheen, Owner Mr. William Shaheen, President
Contact Information
Principal: Mr. Bill Shaheen, Owner
Business Category

Windows Gutters & Downspouts Siding Contractors Windows - Installation & Service Doors Doors - Patio Other Building Material Dealers (NAICS: 444190)

Alternate Business Names
Energy Savers Home Improvement, Inc. Energy Savers Inc Energy Savers Windows, Inc.

Customer Review Rating plus BBB Rating Summary

Energy Savers Vinyl Windows & Siding has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 11535 183rd Pl
    # 117

    Orland Park, IL 60467 (708) 478-2485 (708) 212-2095 (708) 301-7426

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/20/2015 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: the opening provided in the siding does not match with dryer vent.It is out of way. Product_Or_Service: Vinyl siding

Desired Settlement: DesiredSettlementID: Repair it should be fixed so that vent is fully aligned with opening in the siding.

Business Response: Initial Business Response /* (1000, 5, 2015/10/09) */ Contact Name and Title: Bill ******* Contact Phone: ************ Contact Email:*****@energysaverswindows.com very minor repair completed On October 9 at 12:30 PM

10/13/2014 Guarantee/Warranty Issues | Read Complaint Details
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Additional Notes

Complaint: Date of purchase 7/16/14 Date of installation - 8/18/14 Sales Rep - *** ****** Installer - ***** Energy savers Inc seems to blame the problem on gutters, soffit & flashing. The following email with pictures of the leak from the patio doors was sent on 9/11/14. No reply was given until now. Dear ***, We regret to note your explanation for the water leak as we recently got our gutters and soffit serviced and flashing replaced this summer. We have been living in this house for 24 years and never had any problem with water leak with the previous Pella patio doors we had. Perhaps when the old doors were removed and new ones installed some seal might have been broken or damaged or the doors were just not resealed properly or the patio doors are just defective. The only reason we wanted to replace the old doors was to conserve heat as we thought there was a slight cold air leak from them.. Now please do the needful ASAP.

Desired Settlement: Please fix the problem of water leaking through the doors or issue a refund ASAP.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

4 Customer Reviews on Energy Savers Vinyl Windows & Siding
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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