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          Find a Location

          Unique Window Treatments has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Unique Window Treatments

              188A Skokie Valley Rd Highland Park, IL 60035-4404

            • Unique Window Treatments

              378 Park Ave Ste 1E Glencoe, IL 60022-2700

            Business ProfileforUnique Window Treatments

            Window Installation
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Unique Window Treatments has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Unique Window Treatments

                188A Skokie Valley Rd Highland Park, IL 60035-4404

              • Unique Window Treatments

                378 Park Ave Ste 1E Glencoe, IL 60022-2700

              BBB File Opened:
              3/30/2005
              Years in Business:
              19
              Business Started:
              3/30/2005
              Business Started Locally:
              3/30/2005
              Business Management
              • Mr. Ed Leon, Owner
              Contact Information

              Principal

              • Mr. Ed Leon, Owner

              Customer Contact

              • Mr. Ed Leon, Owner
              Additional Contact Information

              Phone Numbers

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/01/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              I trusted this business to reupholster some antiques. It took longer than expected for them to return the items, and when they were returned, the main item, a settee, was done incorrectly; the wrong fabric was used. They had also written the instructions incorrectly on the invoice, but offered to redo the settee for only the cost of the fabric. I agreed, however, I was then quoted $400 per yard for the fabric which was purchasable online for $150. It seemed to me they were just going to charge me full price to do the settee over again under the guise that I was only paying for the fabric. Because I was upset, he offered to do my dining room chairs for free. I didnt want my chairs done but he was adamant and proceeded to take them into his van and leave. I sent him texts that same day asking him to please return my chairs, that I only wanted the settee redone. He said he would return them, but never did. Several months later when I was literally in tears asking for my chairs, he said he had already stripped the fabric off of them and lied to me saying I wanted the chairs done even though there are text messages proving otherwise. He also lied saying I asked for the chairs back 4 weeks later, even though there is a text exchange proving otherwise. I screenshot and sent that exchange back to him but he did not address it. Additionally I believe I was overcharged $800 for services and have been asking him to check on this for several months. He keeps saying I will get back to you in 24 hours and then doesnt get back to me. It has been 10 months now that I dont have dining room chairs. I keep texting asking for my chairs but it seems they dont seem interested in returning them or resolving the issue. I picked a fabric 2 months ago for the side chairs because they were stripped, but he still hasnt returned the chairs. I keep texting asking for an update on the chairs and the $800 credit but I dont get a straight answer.

              Customer Reviews

              0 Customer Reviews

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