BBB Accredited Business since
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Full Installation of a variety of materials and styles of windows, patio doors and entrance systems.
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A BBB Accredited Business since
BBB has determined that Pella Windows and Doors of Northern Illinois meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Pella Windows and Doors of Northern Illinois include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 8 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Ross Macneill, General Manager Mr. Pat Schenck, General Manager
Windows - Installation & Service Doors Doors - Patio Doors - Installation Storm Windows & Doors Windows Windows - Wood Windows - Vinyl Doors - Repair Home Improvements Finish Carpentry Contractors (NAICS: 238350)
Products & Services
Pella Windows and Doors of Northern Illinois sells the following brand(s): Architect Series, Designer Series , Encompass Vinyl, Impervia Fiberglass , Pella
Pella Windows and Doors of Northern Illinois offers the following product(s): Entry Systems, Patio Doors, Windows, Windows/Patio Doors/Entry Doors
Method(s) of PaymentCheck / Visa / MasterCard / American Express
Refund and Exchange PolicyAll of our products are made specifically to order for each project.
Alternate Business NamesPella Products, Inc. Pella Windows & Doors Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview