The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Master Seal Enterprise, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (630) 202-0963
- (630) 582-0963
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.
Master Seal Enterprise, Inc. is a Non-Accredited Business that is currently displaying the BBB Reliability Program logo on its website.
The use of this trademark without permission is a violation of the trademark rights of the Council of Better Business Bureaus, Inc. The name "BETTER BUSINESS BUREAU" is a federally registered trademark owned by the CBBB. The mark may only be used in limited ways by authorized users that have entered into a licensing agreement with the BBB, and may not be used in any manner that conveys sponsorship or approval.
The business was sent a letter on August 11, 2014, and August 18, 2014, requesting that the business immediately cease claiming or implying in any way that it is an Accredited Business by removing the logo from its website.
On August 25, 2014, Master Seal Enterprise, Inc. was referred to the Council of Better Business Bureaus due to failure to cooperate with the BBB on advertising matters.