BBB Accredited Business since
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Innovative Home Concepts offers complete exterior renovation. They specialize in replacement windows, siding, roofing, gutter protection systems, and insurance restoration projects.
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A BBB Accredited Business since
BBB has determined that Innovative Home Concepts, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||11|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500
Type of Entity
Business ManagementMr. Rhett Wilborn, President Ms. Courtney Wander, General Manager
Windows - Installation & Service Handyman Services Sunrooms Doors Doors - Patio Doors - Installation Windows Windows - Wood Windows - Vinyl Kitchen Remodeling Gutter Leaf Guards Home Improvements Roofing Contractors Commercial Roofing Siding Contractors Skylights Basement - Remodeling Bathroom Remodeling Finish Carpentry Contractors (NAICS: 238350)
Products & Services
Innovative Home Concepts, Inc. sells the following brand(s): Andersen Windows, Gerard Metal Roofing, Gutter Shutter Gutter Guards, IKO Shingles, InnoMaxx Windows, James Hardie Fiber Cement Siding, Mastic Siding, Okna Windows, Royal Siding, Vinyl Kraft Windows
Innovative Home Concepts, Inc. offers the following product(s): Gutter Guards, Replacement Windows, Roofing, Siding
Hours of Operation
|M||:||9:00 AM - 4:00 PM|
|T||:||9:00 AM - 4:00 PM|
|W||:||9:00 AM - 4:00 PM|
|Th||:||9:00 AM - 4:00 PM|
|F||:||9:00 AM - 4:00 PM|
|Showroom||:||9:30 AM - 4:00 PM|
Method(s) of Payment
All Major Credit Cards
Refund and Exchange PolicyWe offer a 5 year labor warranty that covers any issues that may arise from errors in the installation of the products that we offer.
Alternate Business NamesThe Gutter Shutter Co. of Chicago, Inc.
Products & Services
This company offers Innovative Home Concepts, Inc. is an award winning, full service exterior home improvement company. We specialize in replacement windows, siding, roofing, gutters, and our own specialty gutter guard system, the Gutter Shutter clog free gutter.
We carry a number of excellent brands in addition to the Gutter Shutter. Mastic Vinyl Siding and Trim, James Hardie Fiber Cement Siding, LP smartside engineered wood siding, IKO shingles, Simonton Vinyl windows, our own line of composite windows called the InnoMaxx Line of High performance windows, Velux skylights, Andersen Windows, Pella Windows, and much, much more.
Innovative is a second generation, family owned and operated business. The owner, Rhett Wilborn has been in the home remodeling all of his adult life and believes, like his father, in quality workmanship, top quality products, and iron clad warranty and top notch, award winning customer service.
Innovative's mission statement is simple and concise, "To make happy customers and life time clients". In order to do that the company has been specifically engineered to make the process and experience of home improvement as pleasant and stress free as possible.
Our price quotes and project consultation is always free and our estimates are always to the penny accurate so you will know exactly what your project is going to cost.
Our specialty product, the Gutter Shutter, is the strongest, highest capacity, best looking full replacement clog free gutter system on the market. Let us prove it...check out www.GutterShutterChicago.com for more information.
Our InnoMaxx Windows are in the elite class as far energy efficiency of a windows. That fact in combination with the strength of the product makes InnoMaxx windows the favorite choice of many Chicago homeowners.
Our InnoMaxx siding system combines super strong siding, visual appeal above and beyond, and a layer of insulation that will improve the efficiency of your exterior walls by up to 33%.
We would love to be Your Home Improvement Company, give us a call today for a free, no obligation price quote and consultation. You'll be glad you did!
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview