BBB Business Review

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BBB Accredited Business since 09/01/2006

Innovative Home Concepts, Inc.

Phone: (888) 356-9020Fax: (815) 356-9029View Additional Phone Numbers4410 Il Route 176, Suite 6, Crystal LakeIL 60014-3710 Send email to Innovative Home Concepts, Inc.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 09/01/2006

BBB has determined that Innovative Home Concepts, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Innovative Home Concepts, Inc.'s rating include:

  • Length of time business has been operating.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

4 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service4
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

4 Customer Reviews Customer Reviews on Innovative Home Concepts, Inc.

Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 4 Customer Reviews

Additional Information

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BBB file opened: 11/10/2005Business started: 04/18/2005
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph 9th Fl
Chicago, IL60601-3218
(312) 814-4500
http://www.idfpr.com

BBB records show a license number of 104-015093 for this company, issued by Illinois Department of Financial and Professional Regulation. Their web address is http://www.idfpr.com. The expiration date of this license is 06/30/2015.

Type: Department of Professional and Financial Reg.

Check License Status: https://www.idfpr.com/dpr/licenselookup/results.asp?&page=1&lic nbr=104-015093&type2=LICENSE

Please note that governmental licensing information may not be current.

Contact Information
Principal: Mr. Rhett Wilborn (President)
Business Category

Windows - Installation & Service, Handyman Services, Basement - Remodeling, Bathroom Remodeling, Kitchen Remodeling, Sunrooms, Skylights, Windows, Windows - Wood, Home Improvements, Exterior Structures - Gazebos, Arbors, Pergolas, Gazebos, Deck Builders, Doors - Installation, Doors, Gutter Leaf Guards, Roofing Contractors, Windows - Vinyl, Doors - Patio, Siding Contractors

Products & Services

This company offers Innovative Home Concepts, Inc. is an award winning, full service exterior home improvement company. We specialize in replacement windows, siding, roofing, gutters, and our own specialty gutter guard system, the Gutter Shutter clog free gutter.

We carry a number of excellent brands in addition to the Gutter Shutter. Mastic Vinyl Siding and Trim, James Hardie Fiber Cement Siding, LP smartside engineered wood siding, IKO shingles, Simonton Vinyl windows, our own line of composite windows called the InnoMaxx Line of High performance windows, Velux skylights, Andersen Windows, Pella Windows, and much, much more.

Innovative is a second generation, family owned and operated business. The owner, Rhett Wilborn has been in the home remodeling all of his adult life and believes, like his father, in quality workmanship, top quality products, and iron clad warranty and top notch, award winning customer service.

Innovative's mission statement is simple and concise, "To make happy customers and life time clients". In order to do that the company has been specifically engineered to make the process and experience of home improvement as pleasant and stress free as possible.

Our price quotes and project consultation is always free and our estimates are always to the penny accurate so you will know exactly what your project is going to cost.

Our specialty product, the Gutter Shutter, is the strongest, highest capacity, best looking full replacement clog free gutter system on the market. Let us prove it...check out www.GutterShutterChicago.com for more information.

Our InnoMaxx Windows are in the elite class as far energy efficiency of a windows. That fact in combination with the strength of the product makes InnoMaxx windows the favorite choice of many Chicago homeowners.

Our InnoMaxx siding system combines super strong siding, visual appeal above and beyond, and a layer of insulation that will improve the efficiency of your exterior walls by up to 33%.

We would love to be Your Home Improvement Company, give us a call today for a free, no obligation price quote and consultation. You'll be glad you did!

Alternate Business Names
The Gutter Shutter Co. of Chicago, Inc.
Industry Tips
Contracts
Home Remodeling Contractors

Customer Review Rating plus BBB Rating Summary

Innovative Home Concepts, Inc. has received 4.57 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.