BBB Business Review

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This business is not BBB accredited.

Deco Castle Windows, Inc.

Phone: (847) 590-0207 Fax: (847) 590-0292 View Additional Phone Numbers 1270 Sterling Ave.  #102, Palatine, IL 60067

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Deco Castle Windows, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

Correspondence forwarded to the company December 18, 2001, has been returned by the Postal Service marked, "Not Deliverable as Addressed". The Bureau has no facilities for tracing companies.

If you have an unresolved dispute with the company, you may wish to seek legal assistance or contact the following agency for assistance:

Attorney General Consumer Protection Division
100 West Randolph Street
Chicago, Illinois 60601 (312) 814-3580

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Deco Castle Windows, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 22, 1991 Business started: 01/01/1991 Business started locally: 01/01/1991
Business Management
Ms. Loretta Kunes, Office Mgr. Mr. David Loucks, President Mr. Evan Oblonsky, Vice President
Contact Information
Principal: Ms. Loretta Kunes, Office Mgr.
Number of Employees


Business Category

Windows - Installation & Service Finish Carpentry Contractors (NAICS: 238350)

Alternate Business Names
Castle Windows, Inc

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.