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          Aspen Exterior Company has 1 locations, listed below.

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            Business ProfileforAspen Exterior Company

            Siding Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/13/1987

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Aspen Exterior is an exterior remodeling company specializing in furnishing and installing windows, doors, siding, and roofs. At Aspen, we focus on the complete experience that starts from the initial contact through the design phase and choosing of materials to ordering all the components, scheduling of craftsmen, and ending with a completed custom installation.

            Products & Services

            Windows, Doors, Siding, Fascia, Soffit, Gutters, Roofing, Decks, Gutter Guards

            Business Details

            BBB File Opened:
            2/13/1987
            Years in Business:
            46
            Business Started:
            1/1/1978
            Business Started Locally:
            1/1/1978
            Business Incorporated:
            2/26/1979
            Accredited Since:
            2/13/1987
            Type of Entity:
            Corporation
            Number of Employees:
            10
            Alternate Business Name
            • Aspen Exterior Company, Inc.
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 3:00 PM
            Sa:
            9:00 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Mr. Brian Leckie, President/Owner
            • Ms. Anita Delgado, Manager
            • Mr. Colin Hollingsworth, Production Manager
            Contact Information

            Principal

            • Mr. Brian Leckie, President/Owner

            Customer Contact

            • Ms. Anita Delgado, Manager
            Additional Contact Information

            Fax Numbers

            • (847) 590-5694
              Other Fax

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/22/2022

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Resolved
            On April 23, 2021 my husband *********************** and I contracted with Aspen Exterior Company of ********, ** for the purchase and installation of 15 new Pella Casement and Soft-Lite Slider windows for our home for a total cost of $21,786.00. The windows were installed on September 7 and 8 of 2021. The master bedroom south facing Soft-Lite Slider window does not work properly. It does not slide open and close easily. Upon installation, we were told a warranty replacement window would be ordered to arrive in ***** weeks. We have called repeatedly speaking with *****************************************, Production Coordinator regarding the arrival and installation of the replacement window. He has provided many explanations, however as of June 22, 2022 we still do not have the replacement window. He stated he would send the issue to the front office on one occasion and today, he stated he would order a new window not a warranty replacement window. We don't need explanations or promises, just a replacement window that works as it should.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

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