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BBB Business Review

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BBB Accredited Business since

Lovitt Blind & Drapery Cleaning, Inc.

Phone: (630) 729-0236 View Additional Phone Numbers 5023 Fairview Ave, Downers Grove, IL 60515 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Lovitt Blind & Drapery Cleaning, Inc, is a cleaning company specializing in the sale, care, repair, and cleaning of blinds, drapery, and other window treatments. Located in Downers Grove, IL, this company serves the western suburbs, including Westmont, Clarendon Hills, Woodridge, Hinsdale, Willowbrook, Naperville, Darien, Burr Ridge, Lombard, Villa Park, Bolingbrook, Oak Brook, Oakbrook Terrace, Lisle, Countryside, Hodgkins, Glen Ellyn, Wheaton, Justice, and Hickory Hills. The company was formed in 2007 and is locally owned and operated, as well as a certified Hunter Douglas blind dealer. Interested individuals can request a free copy of the Hunter Douglas idea book, which provides photographs of their inventory in different rooms to show customers what window treatments look with a variety of furniture, lighting options, paint schemes, and other details, meant to provide a decorating spark.

This company provides blind and shade repair services, including replacing broken blinds, replacing cord locks, restringing, wand replacement, re-laddering, replacing tilt controls, and cut-downs. The company also cleans blinds and drapes, measures and installs window coverings, and offers free estimates on their repair, measurement, installation, and cleaning services. This company also sells Hunter Douglas window treatments, including honeycomb shades, horizontal blinds, roller shades, roman shades, sheers and shadings, shutters, vertical blinds, and premier products. Hunter Douglas products come with a lifetime guarantee and can be ordered in a full spectrum of colors, textures, and styles to match any home décor.

Visit the website for Lovitt Blind & Drapery Cleaning, Inc, to learn more about the company, receive a free estimate on their services, and browse their inventory of certified Hunter Douglas window treatments.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lovitt Blind & Drapery Cleaning, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lovitt Blind & Drapery Cleaning, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Lovitt Blind & Drapery Cleaning, Inc.
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: September 25, 2010 Business started: 01/19/2007 Business started locally: 01/19/2007 Business incorporated 01/19/2007 in IL
Type of Entity


Business Management
Ms. Janice Lovitt, President Mr. Jim Lovitt
Contact Information
Principal: Ms. Janice Lovitt, President
Number of Employees


Business Category

Window Shades - Cleaning & Repair Upholstery and Rug Cleaning Drapery Installation Service Venetian Blinds - Dealers Venetian Blinds - Supplies & Parts Vertical Blinds Blinds Blinds - Cleaning Drapery & Curtain Cleaners Lamp Shades - Cleaning & Repairing Mattresses - Cleaning Venetian Blinds - Repair & Cleaning Other Personal and Household Goods Repair and Maintenance (NAICS: 811490)

Customer Review Rating plus BBB Rating Summary

Lovitt Blind & Drapery Cleaning, Inc. has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.