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Image One Window Cleaning is a window cleaning company which provides window and gutter cleaning services for commercial and residential customers. Located in Libertyville, IL, this company serves the northwest suburbs of Chicago, including Vernon Hills, Mettawa, Gages Lake, Green Oaks, Mundelein, Lake Bluff, Lake Forest, Grayslake, Hainesville, Lincolnshire, Hawthorn Woods, North Chicago, Long Grove, Buffalo Grove, Park City, Gurnee, Waukegan, Round Lake, Round Lake Beach, Great Lakes, Highwood, Bannockburn, and Third Lake. The company has been in business for over 22 years and is family owned and operated by a local couple, who have four children and remain active in their community, including coaching the boy's high school cross country team. The company is licensed, bonded, and insured, and most of their employees have over ten years of experience in the techniques of window and gutter cleaning.

This company uses a product called Glass Gleam 3, which is environmentally safe, biodegradable, and contains no ammonia, ensuring that it is safe for those who are sensitive to strong chemicals, children, pets, and the environment. None of the products used in their services contain ammonia, making their services safe both for families with children and pets and for those with a chemical sensitivity to ammonia or its fumes. Services provided by this company include window cleaning, gutter cleaning, chandelier cleaning, light fixture cleaning, screen cleaning, ceiling fan cleaning, and mirror cleaning.

Visit the website for Image One Window Cleaning to learn more about the services available from this company, read testimonials from their customers, and contact the company to schedule an appointment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Image One Window Cleaning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Image One Window Cleaning include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Image One Window Cleaning
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 04, 2011 Business started: 01/01/2003 Business started locally: 01/01/2003 Business incorporated 11/29/1994 in IL
Type of Entity


Business Management
Mr. Matthew Condron, President Mr. Barbara Condron, Secretary
Contact Information
Principal: Mr. Matthew Condron, President
Business Category

Window Cleaning Cleaning Services Gutter Cleaning Ceiling Cleaning Janitorial Services (NAICS: 561720)

Alternate Business Names
Image One, Inc.

Additional Locations

  • 1970 Bob O Link Ln

    Libertyville, IL 60048 (847) 680-6570 (847) 343-0295


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Image One Window Cleaning
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)