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BBB Business Review

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Description

We offer professional window washing, gutter cleaning, and pressure washing services for both residential and commercial properties. We're dedicated to providing the most thorough service possible and proud to offer fair, up-front pricing. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bubbles Window Washing & Gutter Cleaning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Bubbles Window Washing & Gutter Cleaning include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 4
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

134 Customer Reviews on Bubbles Window Washing & Gutter Cleaning
Customer Experience Total Customer Reviews
Positive Experience 133
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 134

Additional Information

BBB file opened: March 01, 2005 Business started: 01/01/2003 in IL Business started locally: 01/01/2003 Business incorporated 01/10/2003 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Keith Thompson, Owner/President
Contact Information
Principal: Mr. Keith Thompson, Owner/President
Business Category

Window Cleaning Real Estate Services Cleaning Services Deck Cleaning and Waterproofing Deck Cleaning & Sealing Contractors-Sandblasting/Power Washing Concrete - Restoration, Sealing & Cleaning Gutters & Downspouts Gutter Cleaning Gutter Leaf Guards Contractors - Gutters Property Maintenance Building Maintenance Home Repair & Maintenance Real Estate Maintenance Protection Plan House Cleaning Pressure Washing Deck Cleaning and Treatment Janitorial Services (NAICS: 561720)

Method(s) of Payment
Visa, MasterCard, Discover, Cash, Check
Alternate Business Names
Bubbles LLC

Customer Review Rating plus BBB Rating Summary

Bubbles Window Washing & Gutter Cleaning has received 5 out of 5 stars based on 134 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.