Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          SD Wheel Corp has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • SD Wheel Corp

              620 Stetson Ave Saint Charles, IL 60174-3457

            • SD Wheel Corp

              1300 S. River st Batavia, IL 60510-9647

            Business ProfileforSD Wheel Corp

            Wheels
            Multi Location Business

            At-a-glance

            Customer Reviews

            3.18/5stars

            Average of 11 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            We are a family owned business, employing and serving passionate wheel & tire enthusiasts since 2003. We have grown to be one of the largest wheel and tire distributors in the nation! Our mission is to provide top notch customer service, coupled with quick shipping, and an ever-expanding catalog of wheels and tires for even the most picky enthusiast. We will never stop until you’re satisfied.


            Business Details

            This is a multi-location business.

            Find a Location

            SD Wheel Corp has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • SD Wheel Corp

                620 Stetson Ave Saint Charles, IL 60174-3457

              • SD Wheel Corp

                1300 S. River st Batavia, IL 60510-9647

              BBB File Opened:
              1/20/2010
              Years in Business:
              21
              Business Started:
              4/1/2003
              Business Started Locally:
              4/1/2003
              Date of New Ownership:
              6/24/2016
              Business Incorporated:
              6/13/2003
              Type of Entity:
              Corporation
              Alternate Business Name
              • Steve's Discount Wheels
              • SDWHEEL Corp
              Business Management
              • Mr. Joel Hamilton, Vice President

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/29/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              On 11/28/21 I paid $3969.75 for four wheels with mounted and balanced tires, lug nuts and center caps. On 12/20/21 I received my order. All four wheels showed damage, either scratches or a finish issue and screws were missing from the order. I spoke with local mechanics and car specialists, they advised that is not how the wheels should come, and I should return them. SD Wheel has been extremely hard to work with, to get these damaged wheels replaced at no cost to me. They either want me to use my own materials to repackage the wheels (wrap 300lb of oversized wheel in Saran Wrap) or pay out of pocket to remove the wheels from the tires and remount the tires on new wheels they will ship (and I will only be partly reimbursed for the labor). I have contacted three separate tire companies where I live, no one charges less than 176 and SD wont reimburse me over 125. They also offered me 250 refund to keep the damaged wheels. I have a full email chain documenting my interaction with them and I have now asked three times for the supervisors name, as well as contact info. All requests have been deflected and not been fulfilled. On the fourth request ******* refused to give me his supervisors name, citing privacy reasons. Basically Ive received damaged product and Im either expected to pay out of pocket to get new, undamaged product or improperly package the items to return and likely have them damaged in transit.
              Read More

              Customer Reviews

              11 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brandon B

              1 star

              02/29/2024

              I purchased wheels through sd wheels and didnt find out till 3 months later the tires where discontinued cause I called them. I FINALLY got my wheels and tires with no other problems except the first set of center caps were messed up. They replaced the free of charge. I put on the second set of caps and as soon as I moved my truck they all 4 broke off the wheels. I got them replacing them again. Spoke to supervisor and they said all they could do is replace the center caps. When the caps broke off they scratched the wheels. Was told it would be ***** days to get new caps. I still havent received my caps and they where do last week. I told them I wanted to return the wheels and tires and pay the difference of a different set and they said they couldnt. The wheels are considered used now. How would I know if the center caps were gonna break off unless I mounted them on my truck? Seems like to me their warranty is nothing but a word. I could see if I hit something but these wheels were spotless until the last set of caps broke off. With the center caps on back order that sends a red flag to me that they aint made well. But hey Im just the one getting screwed here. Got all emails and phone calls documented when everything happened but no help from them except to replace the center caps. I not asking for a refund I just want this whole situation fixed. permanently.. now that Im doing this I probably wont get anymore help in this matter. Ill come back and change my review if they do make things right but I dont see that happening. Dont waste your time and money on this. Spend it elsewhere.

              Local BBB

              BBB of Chicago & Northern Illinois

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.