BBB Business Review

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This business is not BBB accredited.

Stephanie's Web Design, LLC

Phone: (847) 780-2698 Fax: (888) 275-5167 3901 Foxglove Dr, Zion, IL 60099 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We are a small Web Design Company specializing in websites for small business or personal needs. If you need a website we are here to help. No project is too small. We can create a site as small as 1 page or as large as 1000 pages.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Stephanie's Web Design, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Stephanie's Web Design, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 24, 2011 Business started: 01/01/2007 Business started locally: 01/01/2007
Type of Entity

Sole Proprietorship

Business Management
Ms. Stephanie Challand, Owner
Contact Information
Principal: Ms. Stephanie Challand, Owner
Number of Employees


Business Category

Web Design Internet - Web Hosting Computer Software Publishers & Developers Computers - Programming Custom Computer Programming Services (NAICS: 541511)

Refund and Exchange Policy
We do not sell products and thus do not have a refund/exchange policy.
Service Area
Nothern Illinois and Southern Wisconsin
Products & Services

This company offers Website Design, Hosting and a range of other services for small businesses. We are also the creators of Dog Biz Pro an online application for Professionals in the Dog/Pet Care Industry.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.