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BBB Business Review

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BBB Accredited Business since

Codal, Inc.

Phone: (888) 548-6370 View Additional Phone Numbers 11 E Hubbard St STE 402, Chicago, IL 60611 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Codal, Inc, is a web design and information technology company which executes projects for local, national, and international clients. Located in Chicago, IL with additional offices in Los Angeles and India, Codal, Inc serves both customers in the Chicagoland area and worldwide through online project management and communication.

This company offers a variety of different team packages to complete projects for their clients, whether they are start-ups or Fortune 500 companies or any company in between. Their Team Build option allows companies to start with a small number of team members, then scale up when their project requires more manpower. A Fixed Build option provides clients with a larger team that works with a fixed cost and set deadline, first meeting with their customer to determine the needs of the project and then working on a schedule which will allow the project to meet a preset finish date. A third option, the Follow the Sun plan, provides customers with 24-hour technical support during the launching period of their project, quickly addressing any issues that arise during the critical first days of a new application or installation.

Their 70-person team is educated in a variety of skills, including mobile and web design, Universal Interface design, project management, and branding. Their web development team is versed in major computer languages, including Ruby on Rails and CSS. Codal, Inc's project management professionals are able to test a variety of projects, create blueprints for applications, and roadmap a project. Their marketing department can help clients with search engine optimization, trade shows, social media, and product sampling.

Visit the website for Codal, Inc, to learn about all services offered by this company, review their past projects, and contact their team.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Codal, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Codal, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Codal, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 19, 2012 Business started: 12/05/2009 Business started locally: 12/05/2009 Business incorporated 11/19/2009 in IL
Type of Entity


Business Management
Mr. Matthew Gierut, COO Mr. Keval Baxi, Cheif Executive Officer
Contact Information
Principal: Mr. Matthew Gierut, COO
Business Category

Web Design Web Development Information Technology Services Computer Consultant Business Consultants Consultant - Planning Computers Hardware, Software & Services Systems & Software Testing Computer Software Publishers & Developers Management Consultants Project Management Internet Marketing Services Custom Computer Programming Services (NAICS: 541511)

Customer Review Rating plus BBB Rating Summary

Codal, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.