BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Perma-Seal Basement Systems, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Perma-Seal Basement Systems, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 39 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||22|
|Total Closed Complaints||39|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||24|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Chicago Department of Public Health
333 S. State Street, Chicago IL 60604
Phone Number: (312) 747-9884
Type of Entity
Business ManagementMr. Roy E. Spencer, President Mr. Dan Schoendorff, Director - Business Administration Ms. Laura Spencer, Direcor of Marketing
Waterproofing Contractors Basement - Remodeling Ejectors Water Leak Detection Waterproofing Materials Air Quality Service Glass - Block Insulation Materials Water Heaters - Dealers Windows - Wells & Covers Windows - Egress Water Mitigation Mold Consulting & Testing Water Heaters - Parts & Supplies Water & Sewer Line Protection Contractor - Crawl Space Basement Waterproofing Drying Service Concrete - Restoration, Sealing & Cleaning Basement - Contractors Basement - Finishing Sump Pump Contractors Foundation Contractors Foundation Inspection Foundation Repair & House Leveling Plumbers Plumbing - Contractor Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Waterproofing Contractors Other Building Finishing Contractors (NAICS: 238390)
Alternate Business NamesPerma Seal Waterproofing Perma-Seal Foundation Repair Svc.
Perma-Seal has requested that before filing a BBB complaint, homeowners contact Dan Schoendorff, Director of Business Administration at Perma-Seal's Corporate Headquarters. Dan can resolve your complaint and will work with you on a speedy resolution to your concerns. If you are unhappy with the service you received, please call or email. His direct line is 630-241-8831 and his email address is firstname.lastname@example.org.
Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Perma-Seal will resolve the matter for you in an expedient matter.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview