BBB Accredited Business since
Phone: (800) 421-7325 513 Rogers Street, Downers Grove, IL 60515
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A BBB Accredited Business since
BBB has determined that Perma-Seal Basement Systems, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Perma-Seal Basement Systems, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 38 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||20|
|Total Closed Complaints||38|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||26|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Chicago Department of Public Health
333 S. State Street, Chicago IL 60604
Phone Number: (312) 747-9884
Type of Entity
Business ManagementMr. Roy E. Spencer, President Ms. Laura Spencer, Executive Vice President
Waterproofing Contractors Basement - Remodeling Ejectors Flood Control Equipment Water Leak Detection Waterproofing Materials Air Quality Service Glass - Block Insulation Materials Water Heaters - Dealers Windows - Wells & Covers Windows - Egress Water Mitigation Water Heaters - Parts & Supplies Water & Sewer Line Protection Contractor - Crawl Space Basement Waterproofing Concrete - Restoration, Sealing & Cleaning Basement - Contractors Drainage Contractors Sump Pump Contractors Foundation Contractors Foundation Inspection Foundation Repair & House Leveling Plumbers Plumbers - Commercial Plumbing - Contractor Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Waterproofing Contractors Other Building Finishing Contractors (NAICS: 238390)
Method(s) of PaymentVisa, MasterCard, check and cash
Service AreaPerma-Seal Basement Systems, Inc. provides their services in ALSIP, ARGO, ARLINGTON HEIGHTS, ARLINGTON HTS, BANNOCKBURN, BEDFORD PARK, CHICAGO, DEERFIELD, MERRIONETT PK, MERRIONETTE PARK, RIVERWOODS, SUMMIT & SUMMIT ARGO, IL.
Alternate Business NamesPerma Seal Waterproofing Perma-Seal Foundation Repair Svc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview