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BBB Accredited Business since

Everdry Chicago

Phone: (630) 769-9300 Fax: (630) 769-9300 2439 Curtiss St, Downers Grove, IL 60515 View Additional Email Addresses http://www.everdrychicago.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Everdry Chicago meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Everdry Chicago include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

16 Customer Reviews on Everdry Chicago
Customer Experience Total Customer Reviews
Positive Experience 16
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 16

Additional Information

BBB file opened: January 09, 2012 Business started: 06/13/2011 Business started locally: 06/13/2011 Business incorporated 06/13/2011 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Paul Riddle, President Ms. Rachel Riddle, Partner
Contact Information
Principal: Mr. Paul Riddle, President
Business Category

Waterproofing Contractors Stabilizers Waterproofing Materials Foundation Contractors Foundation Inspection Foundation Repair & House Leveling Waterproofing Contractors Other Building Finishing Contractors (NAICS: 238390)

Alternate Business Names
Everdry Waterproofing Riddle Enterprises Intl. LLC
Additional Information

Everdry Chicago has requested that before filing a BBB complaint, homeowners contact Paul Riddle. Paul can resolve your complaint and will work with you on a speedy resolution to your concerns. If you are unhappy with the service you received, please call or email. His direct line is 630.769.9300 and his email address is paulr@everdrychicago.com.

Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Everdry Chicago will resolve the matter for you in an expedient manner.



Customer Review Rating plus BBB Rating Summary

Everdry Chicago has received 5 out of 5 stars based on 16 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.