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          Crack Attack Team, Inc. has 1 locations, listed below.

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            Business ProfileforCrack Attack Team, Inc.

            Waterproofing Contractors
            BBB accredited business

            Additional business information

            Additional Info:
            Not affiliated with Crack Team. This is a separate company.
            See all additional business information

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/1/2016

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Foundation Repair, Crack Repair, Basement Or Crawlspace Drain Tile Systems, Sump Pumps, Battery Backup System, Foundation Stabilizing, Foundation Repair, Concrete Flat Work, Window well Systems, Crawlspace Conversion, Lowering Basments, Basement support Systems, Floor Joist Repair, Gradding, Exterior Waterproofing, Escavting. "Call our office for more sevice we offer"

            Products & Services

            Top Quality Materials

            Business Details

            BBB File Opened:
            2/4/2010
            Years in Business:
            18
            Business Started:
            12/1/2005
            Business Started Locally:
            12/1/2008
            Business Incorporated:
            10/29/2013
            Accredited Since:
            8/1/2016
            Type of Entity:
            Corporation
            Number of Employees:
            2
            Related Businesses
            Business Management
            • Mr. Tim Kremnitzer, President
            Contact Information

            Principal

            • Mr. Tim Kremnitzer, President

            Customer Contact

            • Mr. Tim Kremnitzer, President

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/11/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We had a stamped patio through Crack Attack installed last Sunmer and I was incredibly encouraged when we signed up but the end product is well below expectations. There are chunks missing, cracks in the concrete that are sure to expand and crumble through winter, the seal was applied unevenly and the release was applied sloppily and stained our siding. They were supposed to apply a finish on the steps that they didnt apply and the only response to all of this that we got was, Well, thats what you get with stamped concrete. The life of our patio is surely limited and I am very disappointed. They seemed to be great in the planning, but once we were booked, they pushed our time out without communication. I reached out several times and finally got a response. I understand that times are tough, but a little proactive communication goes a long way. I was willing to forgive that, but the poor quality of the end product leaves me frustrated that we paid full price and were brushed off for our concerns. I would not recommend.After sharing this review on ******** and ******* I was contacted and they came out to look with the concrete company. I was told that my patio would be redone due to the obvious quality concerns. This has still not happened and I have not been prioritized. In addition, I have been told that I am responsible to pay for the landscaping work and septic that I will have to have re-done, even though I made my concerns known and was brushed off at final inspection and before I had that work completed. I had hoped that this would be recovered but to date, this is unresolved.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Larry H

            5 stars

            05/03/2023

            Very reliable, on time, thorough. It was a pleasure to have a contractor who actually cares about the customer satisfaction. I can't say enough, but the Crack Attack team really performed. Came early and their name sums it up...they attacked the project like the professionals the truly are.Job well done!

            Local BBB

            BBB of Chicago & Northern Illinois

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