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BBB Business Review

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BBB Accredited Business since

Water Works Plumbing and Sewers, Inc.

Phone: (708) 361-1300 Fax: (708) 361-9369 View Additional Phone Numbers 7100 W 107th St, Worth, IL 60482 View Additional Email Addresses http://www.waterworkschicago.net



BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Water Works Plumbing and Sewers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Water Works Plumbing and Sewers, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Water Works Plumbing and Sewers, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: August 16, 2001 Business started: 01/01/1985 Business started locally: 01/01/1985 Business incorporated 03/30/1994 in IL
Type of Entity

Corporation

Business Management
Mr. Forrest Tucker, President Eric Tucker Mrs. Rita Tucker, Secretary/Treasurer
Contact Information
Principal: Mr. Forrest Tucker, President
Business Category

Contractors-Water & Sewer Drainage Contractors Sump Pump Contractors Foundation Inspection Foundation Repair & House Leveling Plumbing Drains & Sewer Cleaning Pumping Contractors Sewer Contractors Sewer Inspection Water Heaters - Repairing Water Main Contractors Ejectors Flood Control Equipment Grease Traps Grease Pumping Water Leak Detection Pumps - Service & Repair Pumps - Dealers Sewer Pipe Water & Sewer Line Protection Water and Sewer Line and Related Structures Construction (NAICS: 237110)

Additional Information

Business is not a plumber. They are a licensed Sewer contractor. As such, they are allowed to perform many of the same services as a plumber, but not all.

Products & Services

We service all of Chicago and suburbs providing 24/7 emergency service for Residential, Commercial and Industrial customers with in Flood Control Systems, Drainage, Seepage, Drain Cleaning, Vacuum Pumping, Hydro Jetting, and all Plumbing and Sewer Repairs.


Customer Review Rating plus BBB Rating Summary

Water Works Plumbing and Sewers, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.