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BBB Accredited Business since

Russell & Abraham Ltd

Additional Locations

Fax: (630) 231-1529 29w435 Lee Rd, West Chicago, IL 60185

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Russell & Abraham Ltd is a water wells inspection company which performs wells and septic tank inspections for residential and commercial customers. Located in West Chicago, IL, this company serves the western suburbs of Chicago, including Winfield, Carol Stream, Lombard, Villa Park, St Charles, Geneva, Campton Hills, Warrenville, Glendale Heights, Glen Ellyn, Roselle, Bloomingdale, North Aurora, Batavia, Bartlett, Hanover Park, Schaumburg, South Elgin, Medinah, Itasca, Elgin, Streamwood, South Barrington, Hoffman Estates, Lisle, Woodridge, Aurora, North Aurora, West Dundee, Naperville, Carpentersville, Barrington Hills, Inverness, Addison, Elmhurst, Downers Grove, Oakbrook Terrace, and Oak Brook. The company has been in business for over 28 years and has performed over 20,000 inspections over their decades of service.

This company performs septic tank and well inspections for commercial and residential customers. Septic tank inspections are often performed in conjunction with other inspections when a house is put on the market or purchased by a new owner to ensure that the septic tank is in proper functioning condition, free of cracks, deficiencies, and with an adequate level of drainage, space, and distribution. Well inspections, also necessary when a house is listed or purchase, ensure that the water is clear and free of impurities or heavy metals, that the pressure tank and other components are properly maintained and free or rust or damage, and that the gauges and mechanics function and are measuring the water and pressure correctly.

Visit the website for Russell & Abraham Ltd to view information about the company's services, obtain contact information, and contact the company to schedule a well or septic tank inspection.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Russell & Abraham Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Russell & Abraham Ltd
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 28, 2003 Business started: 01/01/1990 Business started locally: 01/01/1990 Business incorporated 08/09/1988 in IL
Type of Entity


Business Management
Mr. Brent Abraham, Owner
Contact Information
Principal: Mr. Brent Abraham, Owner
Business Category

Water Wells - Inspection Septic Tanks & Systems Cleaning Wellpoint & Dewatering Systems Building Inspection Services (NAICS: 541350)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.